Swim
Fatima Andrea Flores Martínez
Housekeeping Supervisor
Guadalajara, Jalisco,JAL
Summary
Educated tourism professional with love of all things artsy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
3
3
Languages
Work History
Housekeeping Supervisor
Fiesta Inn Hotel
01.2024 - Current
- Promoted energy conservation efforts within the department, lowering utility expenses while maintaining a comfortable environment for guests.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Education
University Degree - Tourism
Universidad De Guadalajara
Zapopan, Jalisco, Mexico 05.2001 -
Skills
Department coordination
Customer service-focused
Customer Service
Guest Relations
Quality Assurance Controls
Housekeeping knowledge
Problem-Solving
Service Optimization
Conflict Resolution
Procedure Implementation
Analytical Skills
Interests
Dance
Timeline
Housekeeping Supervisor
Fiesta Inn Hotel
01.2024 - Current
University Degree - Tourism
Universidad De Guadalajara
05.2001 -