Federico Ortiz Gomez
Sales & Growth
Mexico,Méx.
Summary
Results-driven professional with expertise in payment, fintech, technology, e-commerce, and payment companies. Proven track record in SAAS, payments, e-commerce, and technology firms. Successfully built a marketplace from scratch, similar to Mercado Libre, and designed payroll integrations for income validation. Currently leading sales, design, launch, and development of the strategy to launch the payment infrastructure for enterprise clients at Toku (payments company). Formed alliances with banking connections and other payment methods to improve efficiency in collection and reconciliation, resulting in a 20% monthly MRR growth impact over the past 12 months. Skilled in negotiation, customer service, strategic planning, and business strategy. Possesses extensive knowledge and experience in sales, APIs, integrations, and embedded products within the financial sector. Ready to contribute to the mission of the company while achieving personal and professional development.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Senior Payment Consultant (Account Executive)
Toku (Fintech/YC)
Mexico City
4 2024 - Current
- Responsible for assembling the business case, presenting, closing, and managing enterprise clients to ensure smooth operations and perform cross-selling, as well as assisting in managing deals for account executives.
- Creation of new products and growth strategies.
We increased the company's revenue by 20% monthly. - Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress (+50 enterprise)
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Mentored junior team members, fostering their professional growth and skill development.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Analyzed financial data to identify cost-saving opportunities, advising clients on budget optimization strategies.
- Transformed client digital strategies, leveraging cutting-edge technologies to enhance online presence and customer interaction.
Payment Consultant (AE) & Partnership Specialist
Toku (Fintech/YC)
Mexico City
8 2023 - 4 2024
- Responsible for assembling the business case, presenting, closing, and managing clients to ensure smooth operations and perform cross-selling.
- Creation of over 10 partnerships with enterprise companies.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Payment Consultant (Account Executive)
Toku (Fintech/YC)
Mexico City
04.2023 - 08.2023
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Head of Business Development & Operations
Mox (Open Payroll API)
Mexico City
07.2022 - 04.2023
- Presented progress reports to executive leadership, sharing insights on performance metrics and growth indicators.
- Strengthened client relationships through consistent communication and timely resolution of issues.
- Aligned departmental objectives with company-wide goals, ensuring a cohesive approach towards growth.
- Managed cross-functional teams to drive successful project completion and achieve organizational goals.
- Implemented sales strategies, leading to increased market share and overall growth.
- Mentored junior team members, fostering their professional growth and skill development.
Co-Founder & CEO
Felich.mx (Marketplace)
Mexico City
01.2021 - 07.2022
- Built a marketplace from 0 to 100 (The way it works is exactly like Mercado Libre).
- Marketplace seeking to transform the fashion industry for a more sustainable future, second life span to clothes and to sell unsold inventory at a cheaper price all from home
- Established foundational processes for business operations.
- Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
- Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Led a team of professionals to successfully launch new product lines, expanding the company''s market share.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
Business Development
Humak by NomiBox (Payroll)
Mexico City
06.2019 - 12.2020
- Tracked marketing performance metrics, optimizing campaigns for maximum impact and ROI.
- Assisted in conducting SWOT analyses to identify areas of improvement within the organization''s business operations.
- Boosted client engagement by developing and implementing targeted marketing strategies.
Manager of Deals, Investor Relations & Customer Success
ArkAngeles Venture Capital
Mexico City
01.2019 - 06.2019
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Business Intelligence Analyst
RTN Consulting & NomiBox
Mexico City
11.2017 - 12.2018
- Standardized best practices in report generation across departments to ensure consistency in presentation formats as well as analysis methodologies employed.
- Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
Trainee
RTN Consulting (Payroll)
Mexico City
03.2017 - 11.2017
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
Trainee
Grupo Oprimax (Party City & Office Max)
Mexico City
05.2016 - 07.2016
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers.
Education
MBA (Master of Business Administration) -
EAE Business School
Madrid, Spain 01.2020 - 01.2021
Industrial Engineer -
EAE Business School
Universidad Anáhuac, Mexico City 01.2020 -
High School - undefined
Irish Institute Mexico
Mexico City, Mexico 01.2014 - 12.2018
10th Grade - undefined
Admiral Farragut Academy
Saint Petersburg, Florida 08.2010 - 06.2011
Leaders Entrepreneurs Acceleration Program (LEAP) -
Donghua University
Shanghai, China. 05.2017 - 07.2017
Strategic Planning - undefined
Universidad Anahuac
Mexico City, Mexico 01.2016 - 05.2016
Business Leadership - undefined
Universidad Anahuac
Mexico City, Mexico 08.2014 - 05.2017
Prevention and control of fires - undefined
Centro de capacitación La Posta
Hidalgo, Mexico 08.2016 - undefined
Skills
- Sales
- Problem-Solving (
- Project Management (Client Relationships)
- Client Requirements Assessment
- Team Leadership & Development
- Work Planning and Prioritization
Accomplishments
- Achieving a 20% monthly increase in sales throughout the year 2023.
- Created a marketplace form cero to hundred.
- Lead the creation of the Trainee program.
- Lead the operations and sales teams.
- Evaluated and participated in the opening in Mexico.
Personal Information
Nationality: Mexican & Spanish
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Golf, Triathlons
National Team
Timeline
Payment Consultant (Account Executive)
Toku (Fintech/YC)
04.2023 - 08.2023
Head of Business Development & Operations
Mox (Open Payroll API)
07.2022 - 04.2023
Co-Founder & CEO
Felich.mx (Marketplace)
01.2021 - 07.2022
MBA (Master of Business Administration) -
EAE Business School
01.2020 - 01.2021
Industrial Engineer -
EAE Business School
01.2020 -
Business Development
Humak by NomiBox (Payroll)
06.2019 - 12.2020
Manager of Deals, Investor Relations & Customer Success
ArkAngeles Venture Capital
01.2019 - 06.2019
Business Intelligence Analyst
RTN Consulting & NomiBox
11.2017 - 12.2018
Leaders Entrepreneurs Acceleration Program (LEAP) -
Donghua University
05.2017 - 07.2017
Trainee
RTN Consulting (Payroll)
03.2017 - 11.2017
Prevention and control of fires - undefined
Centro de capacitación La Posta
08.2016 - undefined
Trainee
Grupo Oprimax (Party City & Office Max)
05.2016 - 07.2016
Strategic Planning - undefined
Universidad Anahuac
01.2016 - 05.2016
Business Leadership - undefined
Universidad Anahuac
08.2014 - 05.2017
High School - undefined
Irish Institute Mexico
01.2014 - 12.2018
10th Grade - undefined
Admiral Farragut Academy
08.2010 - 06.2011
Senior Payment Consultant (Account Executive)
Toku (Fintech/YC)
4 2024 - Current
Payment Consultant (AE) & Partnership Specialist
Toku (Fintech/YC)
8 2023 - 4 2024
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