Federico Valentin
Summary
High-performing Industrial Design Engineer with solid background in software engineering. Skilled in using CAD software, prototyping and testing with keen eye for detail. Proven ability to lead cross-functional teams in design, development and implementation of complex projects.
Overview
5
5
years of professional experience
Work History
Lead Designer and Development
Kovet Hospitality
12.2022 - 01.2024
- Managed junior designers, providing guidance and mentorship for professional growth.
- Streamlined design processes, resulting in increased efficiency and improved project outcomes.
- Developed creative concepts to elevate brand identity and improve overall visual appeal.
- Implemented A/B testing to identify optimal design solutions driving higher conversion rates.
- Presented creative proposals to stakeholders, effectively communicating design rationales and strategic benefits.
- Improved overall aesthetics of products through meticulous attention to detail and creative problem-solving skills.
- Developed 3D models and prototypes, resulting in faster design iterations and decisionmaking.
- Increased client satisfaction by delivering high-quality designs on time and within budget constraints.
Project & Design Manager
Eleanor Rigby Home
03.2022 - 10.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced design team efficiency by streamlining workflows and implementing project management tools.
- Optimized internal processes by establishing clear guidelines for file organization, version control, and asset management.
Project Manager
Totem Denim Co.
11.2021 - 03.2022
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed and implemented strategic project plans to meet business objectives.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Contributed to marketing materials with compelling visual content to increase brand awareness.
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Streamlined content creation processes by implementing efficient editorial calendars and project management tools.
Customer Service Representative
Vox Media
01.2019 - 09.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
College Degree - Engineering in Industrial Design
Instituto Tecnologico De Tijuana
Tijuana, Baja California, Mexico08.2020
Skills
- CAD Software
- Model Making
- Design Research
- Prototyping
- Adobe Creative Suite
- Photography Composition
- Branding Strategies
- Product Design
- Illustration
- Logo Design
- Project Coordination
- Digital Graphics
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Lead Designer and Development
Kovet Hospitality
12.2022 - 01.2024
Project & Design Manager
Eleanor Rigby Home
03.2022 - 10.2022
Project Manager
Totem Denim Co.
11.2021 - 03.2022
Customer Service Representative
Vox Media
01.2019 - 09.2021
College Degree - Engineering in Industrial Design
Instituto Tecnologico De Tijuana
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