Felipe Diaz Figueroa

• Created from zero queNecesito.shop plataform. No help assessed.
• Spearheaded successful business development initiatives aligned with Shopify´s strategy and core competencies.
• Led change and transformation across business areas to deliver benefits and align company resources.
• Monitored and coordinated workflows to optimize resources.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
• Developed landing pages, dashboards and online applications using Shopify, Canvas and Envato scripting.
• Developed queNecsito,shop e-commerce website to reduce cart abandonment rate by 85%, resulting in increased online sales after go-live date.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Worked flexible hours across night, weekend and holiday shifts.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Conducted research, gathered information from multiple sources and presented results.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Prepared variety of different written communications, reports and documents.

• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Increased customer satisfaction by resolving issues.
• Established organizational mission statement through extensive collaboration and review.
• Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
• Directed market expansions to propel business forward, meet changing customer needs.
• Spearheaded 8 third-party contract negotiations to obtain favorable pricing and scheduling parameters.
• Managed teams of 32 professionals focused on improving sales initiatives.
• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Discovered areas of improvement by generating quarterly operational and sales reports.
• Created and monitored promotional approaches to increase sales and profit levels.
• Founded and managed BT Advertising business, growing revenue to $30K in first year.
• Introduced new methods, practices and systems to reduce turnaround time.
• Established foundational processes for business operations.
• Maintained up-to-date administrative records to monitor operational conditions.
• Aligned branding initiatives and sales strategies with client goals.

• Met project deadlines without sacrificing build quality or workplace safety.
• Maintained relationships with material vendors to lower costs and diversify capabilities.
• Developed and initiated projects, managed costs and monitored performance.
• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Accelerated progress by continually reviewing performance, budgets and project timelines.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Made decisions independently and collaboratively on LINEA 12 Metro CDMX-related challenges.
• Led project teams through design, construction and launch process.

International Moving Company, transforming the company form 23 to over 600 Moves a year.

International Moving and Storage Company, Transforming a Familly business into a Corporation. Bringing new businesses to the group, that still keeps the company up and running.

Introducing GPS the Guatemala, when no one new what GPS meaning was. 1999