Logistic
Felipe Torres
Customer Service Executive
Aguascalientes
Summary
Driven and bilingual Administrative Services Agent with a proven track record at CONEXIA, adept in problem-solving and offering exceptional customer service. Skilled in managing financial transactions and communicating complex information clearly. Excelled in enhancing customer satisfaction through critical thinking and a positive attitude, contributing significantly to operational efficiency.
Overview
3
3
years of professional experience
1
1
Language
Work History
Administrative Services Agent
CONEXIA
08.2021 - 12.2024
- Provide all information about their new loan to the customers through spanish and english calls.
- Make the disbursement order to complete the deposit of the money.
- Move money that does not belong an account and put it in the correct.
Education
High School Diploma -
Colegio Pascal
Aguascalientes 05.2001 -
Bachelor of Science - Ingeniería Industrial
Instituto Tecnológico De Aguascalientes
Aguascalientes 01.2025 - Current
Skills
Problem-solving
Customer service and care
Positive attitude
Clear communication
Critical thinking
Polite communication skills
Interests
Engineering
Timeline
Bachelor of Science - Ingeniería Industrial
Instituto Tecnológico De Aguascalientes
01.2025 - Current
Administrative Services Agent
CONEXIA
08.2021 - 12.2024
High School Diploma -
Colegio Pascal
05.2001 -
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