SQL
Felipe Vertti
Style Checker And Manager
Col. Roma Sur
Summary
Manager with 20+ years of experience in IT leadership. Committed to delivering technical solutions that are focused on customer satisfaction. Experienced in managing operations, maintenance, and support of complex systems. Highly adept in staff training and personal grow. AI enthusiast.
Overview
27
27
years of professional experience
2
2
Languages
4
4
years of post-secondary education
1
1
Certificate
Work History
Manager
Softtek
Mexico City
11.2022 - 08.2023
- Concluded Management Learning and Development path in 75% of average time.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Senior IT Business Partner
Banco Santander Mexico
Mexico City
03.2013 - 03.2021
- Implemented Architecture and cutting-edge Solutions with average budget of 3 million USDL per year.
- Enhanced overall productivity by conducting thorough analyses of existing systems and recommending improvements.
- Select, train, and prepare associates, contributing to their talent.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
Senior Business Intelligence Analyst
Softtek - SuKarne
Culiacan, Sinaloa
09.2012 - 02.2013
- Reduced expenses by 15%.
- Piloted innovative proof-of-concept projects that showcased potential value of emerging BI technologies for driving business growth.
- Mentored junior analysts in advanced analytical techniques, fostering professional growth and strengthening team capabilities.
Senior Delivery Manager
Softtek - SAT
Mexico City
04.2010 - 08.2012
- Redesigned completely and delivered Tax Collecting ETL with 39.7 million end users.
- Facilitated open communication channels among team members, fostering collaborative work environment that encouraged knowledge sharing.
- Implemented robust quality assurance measures to minimize defects and ensure highest standards of product delivery.
- Drove process improvements that led to reduced turnaround times for key project milestones.
- Delivered complex projects within tight deadlines through effective delegation and prioritization of tasks.
Senior Project Manager
Softtek - SEGOB
Mexico City
08.2009 - 03.2010
- Archived being first project CMMI5 certified.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Senior Project Manager
Softtek - BBVA Mexico
Mexico City
09.2007 - 08.2009
- Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
- Partnered with project team members to identify and address problems within 50% of average time.
Senior Consultant
Professional Consulting Services - Getronics/SOIN
Mexico City
01.1997 - 08.2007
- Resolved operational and coding errors, valued at 4MUSDL.
- Conformed to quality, performance and inter-operability standards for implementation of solutions.
- Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.
- Modernized legacy systems for improved scalability and performance, enabling businesses to better support future growth plans.
- Improved client satisfaction by implementing customized IT solutions tailored to their specific needs.
- Provided prompt resolution of technical issues through diligent troubleshooting and root-cause analysis techniques.
- Innovated implementation of legacy software for customized invoices and designed graphical client-server interface order management.
- Served as trusted advisor to executive leadership on technology strategy decisions, aligning IT initiatives with overall business objectives.
Education
Bachelor of Science - Computer And Information Sciences
Universidad Tecnológica Latinoamericana En Línea
Mexico City, Mexico 09.2023 - Current
No Degree - Design of Artificial Intelligence Products
Massachusetts Institute of Technology
Cambridge, Massachusetts 09.2023 - 12.2023
No Degree - Big Data & Business Analytics
Universidad Camilo José Cela
Madrid, Spain 09.2019 - 03.2021
Some College (No Degree) - Computer And Information Sciences
Universidad Del Valle De Mexico
Mexico City 09.1998 - 12.1999
Skills
Effective verbal and written communication
Analytical Thinking
Complex Problem-Solving
Negotiation and Conflict Resolution
Staff Management
Staff Development
Performance Management
Project Management
Globally diverse team coordination
Timeline
Bachelor of Science - Computer And Information Sciences
Universidad Tecnológica Latinoamericana En Línea
09.2023 - Current
No Degree - Design of Artificial Intelligence Products
Massachusetts Institute of Technology
09.2023 - 12.2023
Manager
Softtek
11.2022 - 08.2023
No Degree - Big Data & Business Analytics
Universidad Camilo José Cela
09.2019 - 03.2021
Senior IT Business Partner
Banco Santander Mexico
03.2013 - 03.2021
Senior Business Intelligence Analyst
Softtek - SuKarne
09.2012 - 02.2013
Senior Delivery Manager
Softtek - SAT
04.2010 - 08.2012
Senior Project Manager
Softtek - SEGOB
08.2009 - 03.2010
Senior Project Manager
Softtek - BBVA Mexico
09.2007 - 08.2009
Some College (No Degree) - Computer And Information Sciences
Universidad Del Valle De Mexico
09.1998 - 12.1999
Senior Consultant
Professional Consulting Services - Getronics/SOIN
01.1997 - 08.2007
Accomplishments
- Solved challenges and addressed interaction differences in multidisciplinary or multicultural teams, emphasizing Regulations, Retail Credit Risks, or Capital Risks by effectively supporting with effective communication and a goal-oriented vision.
Certification
Certified Hypnotherapist
Software
Phyton
Interests
Data Analysis
Data Storytelling
AI training
Delivery Manager