Felix Mayares

• Processed insurance claims, ensuring timely resolution and customer satisfaction.
• Analyzed claim documents to support accurate adjudication and compliance with industry standards.
• Streamlined claims processing procedures, improving overall efficiency.
• Managed sales, invoices, payments, and overdue accounts, ensuring accurate records.
• Reconciled bank statements with business accounts, ensuring transparency and accuracy.
• Administered compensation forms, retirement plans, and subscription options.
• Handled payables, created purchase orders, and tracked overdue payments.

• AR/AP Management: Processed invoices, payments, and disbursements while reducing overdue accounts through effective follow-ups.
• Reconciliations & GL: Maintained and reconciled General Ledger and bank accounts; supported month-end, quarter-end, and year-end close.
• Transaction Processing: Ensured accuracy in payments, journal entries, and QuickBooks records; minimized errors through meticulous verification.
• Collections & Reporting: Collected revenue, resolved discrepancies, and prepared organized documentation for audits and reporting.
• Process Improvement: Enhanced financial accuracy, streamlined workflows, and improved cash flow management.

Administrative & Scheduling Expertise

• Managed patient scheduling, resolving conflicts and ensuring alignment with staff availability.
• Followed up on no-shows, rescheduling appointments, and maintaining patient engagement.
• Oversaw office operations, including coverage, payables, and equipment needs.
• Streamlined workflows, optimized daily operations, and enhanced team productivity.
• Handled payroll, office supplies, and facility improvements to support efficiency.

Accounts Receivable & Financial Operations

• Resolved 30+ day overdue accounts, reducing delinquencies and recovering outstanding revenue.
• Prevented 90+ day rollovers by monitoring accounts and generating management reports.
• Automated cash application processes, increasing accuracy and turnaround speed.
• Ensured accurate month-end close, reconciled accounts, and maintained audit-ready records.
• Investigated discrepancies and streamlined AR processes, boosting efficiency and team performance.

Accounts Receivable Manager

• Led collections for overdue loans, offering payment options while ensuring excellent customer service.
• Recovered revenue from accounts 30+ days past due, focusing on severely delinquent accounts.
• Generated management reports and trained team members on accounting software to boost productivity.
• Negotiated payment plans with delinquent customers and resolved billing disputes.
• Supervised accounts receivable clerks, fostering a positive, growth-driven team environment.
• Streamlined account reconciliation processes, improving financial reporting accuracy and timeliness.
• Managed client complaints, conducted monthly account reviews, and ensured timely payments.