Summary
Overview
Work History
Education
Skills
About me
Timeline
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Fernanda Avendaño Argüello

Fernanda Avendaño Argüello

Mechatronic Engineer
San Luis Potosí

Summary

Detail-oriented and proactive Quality Engineer with hands-on experience in customer service, product quality assurance, and cross-functional problem solving. Skilled in managing customer complaints, performing root cause analysis, and implementing effective corrective and preventive actions.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Quality Engineer

Robert Bosch
San Luis Potosí
07.2023 - Current
  • Main point of contact with the customer for all quality-related topics, including complaint handling and communication of progress and resolutions.
  • Led quality investigations (problem solving), identifying root causes and defining corrective and preventive actions (8D, Ishikawa, 5 Whys).
  • Ensured product quality compliance with customer specifications and industry standards.
  • Actively participated in PFMEA reviews and moderations, line walks, and internal quality audits.
  • Project launch ensuring the quality of the product, processes and deliverables up to series production.
  • Conducted risk assessments to evaluate the impact and severity of reported issues, supporting decision-making and prioritization of actions.

Engineering Changes Request - Intern

Robert Bosch
San Luis Potosí
03.2023 - 07.2023
  • Participated in kick-off meetings for engineering changes, supporting project planning and coordination activities.
  • Tracked key milestone dates and deliverables related to PPAP requirements, ensuring timely completion.
  • Provided support during production runs to obtain PPAP samples, working closely with manufacturing and quality teams.
  • Monitored the timely update and submission of PFMEA documentation in collaboration with cross-functional teams.
  • Entered and maintained investment quotations in SAP to support cost estimation and project approvals.

HR Intern – Learning & Development Projects

Robert Bosch
San Luis Potosí
09.2022 - 03.2023
  • Implementation and uploading of risk analysis documents, TPM and PQI to P81 system in SAP
  • Coordination for release of equipment
  • Work in development of stations for offline training.
  • Translation of electrification course for industry project 4.0

Engineering Intern – Industrial Services Provider

INDUSTRIAL SERVICE PROVIDER
San Luis Potosí
01.2022 - 09.2022
  • Response to problems/queries raised by customers.
  • Teamwork to facilitate and meet the client's objectives.
  • Calculation and solution for the work requested by the client.
  • Creation and verification of costs, budgets, etc.
  • Progress report and result of each project.

Education

Mechatronics Engineering -

UNIVERSIDAD AUTÓNOMA DE SAN LUIS POTOSÍ
San Luis Potosí, SLP
01.2018 - 01.2023

Skills

Root Cause Analysis (8D, 5 Whys, Ishikawa)

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About me

Active individual with a passion for fitness, including CrossFit and running. Enthusiastic about hiking and exploring new places, always eager to try new things and continuously learn.

Timeline

Quality Engineer

Robert Bosch
07.2023 - Current

Engineering Changes Request - Intern

Robert Bosch
03.2023 - 07.2023

HR Intern – Learning & Development Projects

Robert Bosch
09.2022 - 03.2023

Engineering Intern – Industrial Services Provider

INDUSTRIAL SERVICE PROVIDER
01.2022 - 09.2022

Mechatronics Engineering -

UNIVERSIDAD AUTÓNOMA DE SAN LUIS POTOSÍ
01.2018 - 01.2023

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Fernanda Avendaño ArgüelloMechatronic Engineer