Fernanda Avendaño Argüello
Mechatronic Engineer
San Luis Potosí
Summary
Detail-oriented and proactive Quality Engineer with hands-on experience in customer service, product quality assurance, and cross-functional problem solving. Skilled in managing customer complaints, performing root cause analysis, and implementing effective corrective and preventive actions.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Quality Engineer
Robert Bosch
San Luis Potosí
07.2023 - Current
- Main point of contact with the customer for all quality-related topics, including complaint handling and communication of progress and resolutions.
- Led quality investigations (problem solving), identifying root causes and defining corrective and preventive actions (8D, Ishikawa, 5 Whys).
- Ensured product quality compliance with customer specifications and industry standards.
- Actively participated in PFMEA reviews and moderations, line walks, and internal quality audits.
- Project launch ensuring the quality of the product, processes and deliverables up to series production.
- Conducted risk assessments to evaluate the impact and severity of reported issues, supporting decision-making and prioritization of actions.
Engineering Changes Request - Intern
Robert Bosch
San Luis Potosí
03.2023 - 07.2023
- Participated in kick-off meetings for engineering changes, supporting project planning and coordination activities.
- Tracked key milestone dates and deliverables related to PPAP requirements, ensuring timely completion.
- Provided support during production runs to obtain PPAP samples, working closely with manufacturing and quality teams.
- Monitored the timely update and submission of PFMEA documentation in collaboration with cross-functional teams.
- Entered and maintained investment quotations in SAP to support cost estimation and project approvals.
HR Intern – Learning & Development Projects
Robert Bosch
San Luis Potosí
09.2022 - 03.2023
- Implementation and uploading of risk analysis documents, TPM and PQI to P81 system in SAP
- Coordination for release of equipment
- Work in development of stations for offline training.
- Translation of electrification course for industry project 4.0
Engineering Intern – Industrial Services Provider
INDUSTRIAL SERVICE PROVIDER
San Luis Potosí
01.2022 - 09.2022
- Response to problems/queries raised by customers.
- Teamwork to facilitate and meet the client's objectives.
- Calculation and solution for the work requested by the client.
- Creation and verification of costs, budgets, etc.
- Progress report and result of each project.
Education
Mechatronics Engineering -
UNIVERSIDAD AUTÓNOMA DE SAN LUIS POTOSÍ
San Luis Potosí, SLP 01.2018 - 01.2023
Skills
Root Cause Analysis (8D, 5 Whys, Ishikawa)
PFMEA (Process Failure Mode and Effects Analysis)
Risk Assessment
Problem Solving Tools & Methodologies
Project Planning and Tracking
About me
Active individual with a passion for fitness, including CrossFit and running. Enthusiastic about hiking and exploring new places, always eager to try new things and continuously learn.
Timeline
Quality Engineer
Robert Bosch
07.2023 - Current
Engineering Changes Request - Intern
Robert Bosch
03.2023 - 07.2023
HR Intern – Learning & Development Projects
Robert Bosch
09.2022 - 03.2023
Engineering Intern – Industrial Services Provider
INDUSTRIAL SERVICE PROVIDER
01.2022 - 09.2022
Mechatronics Engineering -
UNIVERSIDAD AUTÓNOMA DE SAN LUIS POTOSÍ
01.2018 - 01.2023