Fernanda Lopez
Imperial
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
4
4
years of professional experience
Work History
Noon Duty Aide
Brawley Elementary School District
02.2024 - Current
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Maintained a high level of professionalism when interacting with students, staff, parents, and visitors on campus grounds.
- Monitored children's activities to verify safety and wellbeing.
Cafeteria Assistant
Arizona Western College
10.2022 - 01.2024
- Participated in regular safety training sessions, maintaining a safe working environment for all employees.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Restocked condiments, beverages and utensils per expected use levels.
- Cleaned and sanitized surfaces, tools and equipment.
- Assisted with catering events on campus, showcasing the cafeteria''s offerings to a wider audience.
- Monitored food temperatures to comply with safety regulations.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
Dollar Tree
09.2021 - 09.2022
- Used POS system to enter orders, process payments and issue receipts.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Cashier
99 Cent Only Store
02.2020 - 05.2020
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Processed all sales transactions promptly to prevent long customer wait times.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases and locating items.
- Verified customer identification for alcohol or tobacco purchases.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Increased sales by suggesting specific complementary items to customers.
Cashier
Treasure Hunt
10.2019 - 01.2020
- Maintained merchandise presentation by stocking and rotating merchandise.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Worked with speed and efficiency to meet all job requirements.
- Sanitized bathrooms, kitchens and other germ-prone areas.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
Education
Some College (No Degree) - Administration of Justice
Imperial Valley College
Imperial, CABachelors Degree - Gastronomy
Centro De Estudios Del Nuevo Occidente
Mexicali, Baja California, Mexico08.2026
High School Diploma -
Holtville High School
Holtville, CA06.2018
Skills
- Safety methods
- POS systems
- Cash register operation
- Liquor regulations and compliance
- Cash counting machine operations
- Loss prevention
- Customer assistance
- Product recommendations
- Merchandise restocking
- ID verification
- Returns and exchanges
- Washing windows
- Cleaning methods
- Restroom detailing
- Hardworking
- Merchandise stocking
- Teamwork and Collaboration
- Food Production
- Kitchen Operations
- Time Management
- Quality Control
- Cash Register Operation
- Food presentation
- Customer Service
- POS System Operation
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Noon Duty Aide
Brawley Elementary School District
02.2024 - Current
Cafeteria Assistant
Arizona Western College
10.2022 - 01.2024
Cashier
Dollar Tree
09.2021 - 09.2022
Cashier
99 Cent Only Store
02.2020 - 05.2020
Cashier
Treasure Hunt
10.2019 - 01.2020
Some College (No Degree) - Administration of Justice
Imperial Valley College
Bachelors Degree - Gastronomy
Centro De Estudios Del Nuevo Occidente
High School Diploma -
Holtville High School
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