Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Languages
Timeline
Generic

FERNANDA ARZATE

Mexico City

Summary

Dynamic HR professional with extensive experience at Uber, excelling in recruitment logistics and candidate experience. Proven track record in process improvement and strategic planning, enhancing efficiency in talent acquisition. Adept at conflict resolution and relationship building, driving engagement and fostering a positive workplace culture. Skilled in HRIS management and onboarding processes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

LATAM Talent Coordinator

Uber
09.2023 - Current
  • Coordinates end-to-end recruitment logistics, collaborating with recruiters and hiring managers to schedule interviews, organize candidate travel, reserve meeting rooms, liaise with administrative teams, and welcome onsite visitors.
  • Ensures a top-tier candidate experience, responding promptly and expertly to inquiries and arranging additional support to meet candidate needs.
  • Drives efficiency in scheduling, contributing to process-enhancement projects to optimize interview coordination workflows.
  • Supports Talent Acquisition through ad-hoc initiatives, delivering administrative assistance and contributing to team-wide project execution as required.
  • Amplifies employer brand and engagement, coordinating and participating in recruiting events to promote company culture and candidate goodwill.

Human Resources Intern (LATAM Region)

Uber
03.2022 - 09.2023
  • Propose and develop strategic projects to address business requirements for the LatAm region, ensuring alignment with organizational goals and operational needs.
  • Co-design training programs and leadership forums aimed at fostering career growth and management development for LatAm leaders.
  • Promote Uber’s value-driven culture across regional teams, ensuring consistent communication of company values.
  • Act as an advisor and mediator for talent and conflict management situations, providing ad hoc support to company leaders.
  • Resolve and manage disciplinary actions, escalations, and Performance Improvement Plans (PIPs), ensuring alignment with company policies and values.
  • Drive continuous improvement initiatives to enhance HR processes and programs for the LatAm region, optimizing efficiency and impact.
  • Serve as a point of contact for company leaders and operational employees, offering guidance on HR policies, procedures, and best practices.
  • Manage HRIS and Jira systems to efficiently triage employee tickets and direct concerns to the appropriate business departments for resolution.
  • Administer and update the Workday platform to ensure accurate and up-to-date employee data, supporting the integrity of organizational information.

Talent Acquisition Associate

Tech Mahindra
05.2021 - 03.2022
  • Responsible for New Hire’s Onboarding.
  • Full cycle employee recruitment and hiring (sourcing, pre-screening, contract signed, and onboarding)
  • Standardize profile requirements of new positions.
  • Coordinate interviews at different time zones (EMEA, APAC, LATAM)
  • Sourcing candidates' s to fill the open positions.

Human Resources Consultant

Sykes México
02.2019 - 01.2021
  • Measuring the work environment through focus groups and implementing an improvement plan
  • Sanction management (administrative letters, verbal warnings...) covering feedback and setting expectations.
  • Application of voluntary and involuntary employee reassignments and applying exit interviews
  • H.R. process management, handling vacation requests medical leaves, and employee permissions. Working closely with the Payroll department.
  • In charge of providing advice and solving problems in the employee's working life, being the communication bridge between the employee and the different areas of the company.
  • Manage employee resignation payment settlement for the site.
  • Implementing plans for retention and improving the work experience.
  • Provide advice regarding the H.R. processes to area leaders to support decision-making.

Talent Advisor Recruitment

Randstad Mexico
08.2018 - 02.2019
  • Responsible for the onboarding of newly hired people.
  • Sourcing for the profile that fits the required vacancy
  • Pre-screening interview
  • Collection and assembly of the files of the selected candidates.

H.R. Administrative Assistant

Nervion S.A de C.V.
08.2015 - 10.2017
  • Employee enrollment into IMSS upon retirement.
  • Manage employees' documents and files.
  • Creation of work labor contracts.
  • Applying employee performance evaluations.
  • New hire recruitment process.

Education

Universidad Del Valle De México

Skills

  • Recruitment logistics
  • Candidate experience
  • Process improvement
  • HRIS management
  • Employee engagement
  • Talent acquisition
  • Conflict resolution
  • Strategic planning
  • Time management
  • Team collaboration
  • Problem solving
  • Interviewing techniques
  • Recruitment strategies
  • Candidate sourcing
  • Onboarding processes
  • HR policies and procedures
  • Talent management
  • Attention to detail
  • Interpersonal skills
  • Adaptability
  • Organizational skills
  • Human resources
  • Payroll and benefits administration

Certification

  • PET English Certification
  • NOM-35
  • Talent Management Certification
  • First Aid Certification
  • Data Analysis
  • Strategic Thinking Certification

Languages

Spanish-Native, English- C1, Portuguese-Basic

Hobbies and Interests

Personal Development, Job Stability, Professional Growth

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

LATAM Talent Coordinator

Uber
09.2023 - Current

Human Resources Intern (LATAM Region)

Uber
03.2022 - 09.2023

Talent Acquisition Associate

Tech Mahindra
05.2021 - 03.2022

Human Resources Consultant

Sykes México
02.2019 - 01.2021

Talent Advisor Recruitment

Randstad Mexico
08.2018 - 02.2019

H.R. Administrative Assistant

Nervion S.A de C.V.
08.2015 - 10.2017

Universidad Del Valle De México

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