Summary
Work History
Education
Skills
Idiomas
Timeline
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Fernanda Sherlyn Figueroa Rosas

Fernanda Sherlyn Figueroa Rosas

Playas de Rosarito

Summary

I graduated with a Bachelor's degree in International Business, with a special interest in foreign trade, international logistics, and customs management. I am passionate about understanding how companies operate globally, from shipment planning to proper import and export documentation.

Work History

Cashier

Rosarito Beach Hoteal
08.2022 - presente
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Collaborated with team members to optimize service delivery during peak hours.
  • Handled cash and credit transactions securely, adhering to company policies.
  • Provided training and support to new cashiers on operational procedures and customer service standards.
  • Resolved customer complaints effectively, contributing to a positive store reputation.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Licenciatura en Negocios Internacionales -

Universidad Autónoma de Baja California, Unidad Otay

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Time management skills
  • Order taking
  • Written and verbal communication
  • Conflict resolution
  • Issue resolution

Idiomas

inglés
Intermedio superior (B2)
B2
chino (mandarín)
Principiante
A1

Timeline

Cashier

Rosarito Beach Hoteal
08.2022 - presente

Licenciatura en Negocios Internacionales -

Universidad Autónoma de Baja California, Unidad Otay
Fernanda Sherlyn Figueroa Rosas