Fernando Balanzar

I have experience as a insurance agent I know the nature of all process since the insured arrive to the office and we start the procedure. I´ve been able to finish successfully all the parts of institutional life insurance process and at the same time balance, recommendations and a exceptional experience with the insured. I´m a great faithful believer that having the best disposition to serve together with professionalism is what generates transcendence

Falabella made an alliance with SORIANA SUPERMARKET GROUP about an agreement to open preferential credit accounts for the group´s clients so I managed to open with a new product around 30 credit accounts in 3 months and at the same time I achieved keeping the costumer service and do marketing campaigns on line and face to face, being a competitive product but without knowledge or experience in the Mexican Market.

Citibanamex was my first banking job, I achieved entrepreneur my skills, my qualities, my talent with the negotiations and my passion for the financial business at the same time develop my human support to offer security and disposition with the clients being 19 years old and I started my not only that banking dream, also my degree that together i have implemented negotiation and service strategies at the same time as correctly informing. I achieved able to escale across multiple segments despite outsourcing limitations

- FRONT - LINE

- PREMIUM

- PRIORITY

- ACTIVATIONS

- RETENTION

- CANCELLATION

- SALES COACH BACK OFFICE

- TRAINNING BACK OFFICE

- COSTUMER SERVICE Citibank USA International

Finally I have some banking and commercial certifications

- La fuerza de ser uno by Citibanamex

- Implementation

- Sales Coach Citibank

Fortunately I was lucky to be an a certified employed even was my first job I started my career there being a Financial Execution in Gold, I learned about the negotiation, marketing, competitive markets, the advantage of having Gold, costs, operation, administration, responsibility, commitment and be part of a big organization, I learned about the Gold and its financial commercial value. I discovered for the first time my talent and my skills to the active listening and not only do the simple job even create and develop commercial relationships and increase the client portfolio in a new branch.

I have two certifications by Grupo Salinas

- DESARROLLO DE HABILIDADES COMERCIALES BY TRAINING 4LIFE

- Valuador de Oro Certificado