Fernando Gonzalez Mata
Cuernavaca, Morelos
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
7
7
years of professional experience
Work History
Trader
Foreing Exchange Market
03.2020 - Current
- Monitored market trends and developed strategies to capitalize on potential opportunities.
- Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance and support and liquidity characteristics of positions.
- Assessed hourly market conditions to look for hedge and arbitrage opportunities.
- Made fast decisions based on fluctuating market resulting in profit.
Online Sales
Myself
01.2017 - Current
- I sell courses in social networks and other financial services.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Utilized various analytics tools to track customer behavior and optimize website layout.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Created promotional campaigns to boost sales and drive customer loyalty.
- Implemented marketing campaigns to increase customer engagement and sales.
Sales Assistant
Zilop
04.2021 - 02.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors.
Office Assistant
Office
02.2019 - 12.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Trading School
High School Diploma -
Colegio Robert Kennedy
Cuernavaca, Morelos, México07.2015
Skills
- Entering Patient Data
- Patient Preparation and Assistance
- Documentation and Filing
- Office Oversight
- Social Media Digital Marketing
- Customer Support Needs Assessment
- Customer Inquiries
- Schedule Preparation
- Social Media Platforms
- Travel Planning
Languages
English
Advanced (C1)
Timeline
Sales Assistant
Zilop
04.2021 - 02.2022
Trader
Foreing Exchange Market
03.2020 - Current
Office Assistant
Office
02.2019 - 12.2019
Online Sales
Myself
01.2017 - Current
Trading School
High School Diploma -
Colegio Robert Kennedy
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