Fernando Retamoza Vega
Zapopan, Jalisco
Summary
Experienced professional, well-versed in procurement, presales engineering, and training management at Dextra Electronics. Skilled in technical support, customer relationship management, and adaptability to ensure seamless operations and high client satisfaction. Proven ability to deliver effective training programs and enhance sales efforts through collaboration with engineering teams. Adept at maintaining composure under pressure, and excelling in interpersonal and presentation skills. Committed to leveraging expertise to drive organizational success and foster long-term client relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Presales Engineer
Dextra Electronics
Zapopan, Jal
06.2023 - Current
- Assist the sales team with presales activities for multiple brands—such as Netgear, Hisense, and Cleerline—while providing technical support and training to clients when required.
- Collaborate closely with the engineering team to understand product specifications and applications, enhancing sales pitches.
Procurement Assistant
Dextra Electronics
Zapopan, Jal
04.2025 - Current
- Assist the buyer in all aspects of the purchasing department’s operations at Dextra Electronics, ensuring that merchandise is received in the warehouse on time, and in proper condition.
- Enter into the operating system all information related to purchase orders, transactions, and product details, including the registration of purchase orders and new products.
Training Manager
Dextra Electronics
Zapopan, Jal
12.2023 - 04.2025
- Responsible for delivering company training sessions and courses to employees and clients.
- Plan and coordinate training programs delivered by the company to its employees and clients, as well as brand-led training sessions—provided by the brands we distribute—for our employees and clients.
Education
Biomedical Engineering
Universidad De Guadalajara
Guadalajara, Jal. México07-2023
Fachhochschule Kufstein Tirol
Kufstein, AustriaSkills
- Presentation skills
- Client relationship management
- Sales support
- Effective communication
- Team building
- Adaptive learning
- Customer service orientation
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Certification
HARMAN
- Audio Essentials
- Cabling Essentials
- Control Essentials
- Installed Audio Basics
- PC Essentials
- Video Essentials
- Networking Essentials
NETGEAR
- Switch Certification Assessment
- Switch Certification Course
- Switching for AV over IP - Online Only Course
- Network Fundamentals for AV over IP Assessment
- SDVoE Design Partner Certification
CLEERLINE
- Level 1 Cleerline SSF Certification from the Cleerline SSF Academy
Timeline
Procurement Assistant
Dextra Electronics
04.2025 - Current
Training Manager
Dextra Electronics
12.2023 - 04.2025
Presales Engineer
Dextra Electronics
06.2023 - Current
Biomedical Engineering
Universidad De Guadalajara
Fachhochschule Kufstein Tirol
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