Fernando Eleazar Campos Aguilera

Aguascaliente, Aguascalientess, Aguascalientes

Summary

Skilled experienced in identifying the needs of the client and working to find a solution promptly and professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level development

Overview

years of post-secondary education

Work History

Agent

Centris

8 2021 - Current

Informed clients of claims and procedures.
Followed up on customers inquiries to assess satisfaction with provided solutions.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Resolved issues quickly and thoroughly.
Delivered exceptional customer service, resolving any issues promptly and professionally.
Collaborated effectively with opposing counsel to schedule depositions, mediations, and other necessary events throughout litigation processes.
Maintained strict confidentiality of sensitive client information, adhering to professional ethics standards at all times.

Education

Bachelor's Degree - Law Specified in Civil Rights

Universidad De Guadalajara

08.2017 - 05.2022

Skills

Problem-solving skills

Polite communication skills

Customer complaint resolution

Customer service abilities

Time management

Team worker

Leadership

Ability to help

Languages

English

Timeline