Open To Work
Fon Ngu
Las Vegas
Summary
Results-driven Senior Sales Manager with expertise in sales coaching and performance tracking. Proven ability to exceed sales targets and build strong client relationships.
Dynamic professional with extensive experience in international sales and personnel management. Skilled in negotiation and cultivating relationships, contributing to market expansion and revenue growth through effective sales strategies.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Senior Sales Manager
Aging Well Home Care LLC
Las Vegas, Nevada
01.2022 - 11.2025
- Developed strategic sales plans to enhance international trade initiatives.
- Cultivated relationships with foreign partners to expand market opportunities.
- Analyzed market trends to identify growth potential and recommend adjustments.
- Led cross-functional teams to execute trade missions and promotional events.
- Collaborated with government agencies to ensure compliance with export regulations.
- Conducted training sessions for junior staff on best practices in sales techniques.
- Implemented CRM systems to streamline communication and track sales performance.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Conducted comprehensive market research to identify emerging trends, opportunities for growth, and potential risks to inform business strategy.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
- Monitored key performance indicators to assess effectiveness of sales strategies.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
Fon Ngu Senior
Produce Marketing Board (PMB)
Columbus, Ohio (Remote)
02.2002 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Manager Ohio Products Sales to Africa
Ohio International Trade Office
Columbus
08.1990 - 11.1995
- Led strategic initiatives to enhance international trade policies and practices.
- Developed partnerships with government agencies to streamline export processes.
- Analyzed market trends to identify growth opportunities for Ohio businesses.
- Coordinated training sessions for staff on compliance and regulatory requirements.
- Oversaw budget allocation for trade missions and promotional activities.
- Managed outreach programs to promote Ohio's exports in global markets.
- Mentored junior staff in best practices for international negotiations and relations.
- Implemented process improvements that increased efficiency of trade advisory services.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Senior Sales Executive
Clay & Associates LLC
Toledo, Ohio
03.1984 - 08.1989
- Led strategic sales initiatives to drive revenue growth and market expansion.
- Mentored junior sales staff, fostering skill development and performance enhancement.
- Developed tailored solutions for clients, improving customer satisfaction and loyalty.
- Analyzed market trends to identify new business opportunities and competitive advantages.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Implemented CRM tools to enhance tracking of sales activities and client interactions.
- Conducted training sessions on product knowledge and effective selling techniques for team members.
- Presented quarterly sales reports to executive leadership, informing strategic decision-making processes.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
Education
Ph.D. -
University of Phoenix
Phoenix, Arizona2016
Master of Arts - Economics
University of Toledo
Toledo, Ohio03-1984
Bachelor of Arts - Economics
Slippery Rock University
Slippery Rock Pennsylvania08-1982
Skills
- Sales coaching
- Negotiation expertise
- Performance tracking and evaluations
- Rapport and relationship building
- Sales presentations
- Territory management
- Profitability optimization
- Personnel management
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Promoted to Regional Sales Manager after five successful years in the sales department.
- Supervised team of twelve staff members.
Affiliations
President, Santa Village Development and Cultural Association.
Certified Scrum Master, and Scrum Trainer.
Excellent writer with one published book and two more to be published in 2026.
Bilingual - English and French.
Certification
Many years of experience, training and coaching staff to enhance their ability to perform at a higher level.
Published author of one novel with two more coming soon.
Author of:
Forbidden Fugitives: A Gut-Wrenching Tale of Love, Betrayal, and Shattered Dreams.
Amazon.com
Coming Soon:
A Union Asunder by Dr. Fon Ngu
Also coming soon: A Childrens' Book
Languages
English
Advanced (C1)
French
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Sales Manager
Aging Well Home Care LLC
01.2022 - 11.2025
Fon Ngu Senior
Produce Marketing Board (PMB)
02.2002 - 08.2021
Manager Ohio Products Sales to Africa
Ohio International Trade Office
08.1990 - 11.1995
Senior Sales Executive
Clay & Associates LLC
03.1984 - 08.1989
Ph.D. -
University of Phoenix
Master of Arts - Economics
University of Toledo
Bachelor of Arts - Economics
Slippery Rock University