Francisco Baena
Del Rio
Summary
Dynamic Restaurant Manager with proven expertise at Las Playas Seafood Bar & Grill, excelling in team management and customer engagement. Recognized for enhancing service quality through effective staff training and problem-solving skills. Adept at maintaining inventory control while thriving in high-pressure environments, ensuring operational excellence and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Las Playas Seafood Bar& Grll
01.2014 - Current
- Quick learner with a strong ability to adapt to new tasks and technologies
- Comfortable working in all weather conditions, including extreme environments.
- Demonstrated ability to stay focused and productive under pressure.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
High School Diploma -
DEL RIO HIGH SCHOOL
DEL RIO ,TXSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Teamwork and communication
- Ability to perform under pressure
- Strong problem-solving skills
Accomplishments
- Supervised team of 22 staff members.
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Interests
- Gym Workouts
- High-Intensity Interval Training
- Participating in cooking contests and challenges to showcase culinary skills and creativity
Timeline
Restaurant Manager
Las Playas Seafood Bar& Grll
01.2014 - Current
High School Diploma -
DEL RIO HIGH SCHOOL
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