Francisco Hernandez Garza
San Nicolás de los Garza, Nuevo León
Summary
Aspirante a profesional con experiencias en administración de de oficina y coordinación de equipos. Excelente comunicación y habilidades en hospitalidad, asegurando interacciones positivas y un trato amable con clientes y compañeros. Comprometido con la mejora de la eficiencia, el fomento de la colaboración y la creación de un entorno de trabajo positivo. Competente en el manejo de información sensible y la optimización de procesos para contribuir al éxito organizacional.
Overview
4
4
years of professional experience
Work History
Gerente Administrativo
HyH RECICLADOS
07.2023 - Current
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Worked well in a team setting, providing support and guidance.
Jefe De Empleados
Carls Jr.
09.2020 - 04.2021
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
- Gained knowledge of company policies, protocols and processes.
Education
Lic. Mercadotecnia Y Gestión De La Imagen - Relaciones Publicas
Facultad De Ciencias De La Comunicación
Monterrey, Nuevo León, Mexico12-2026
Bachillerato General -
Preparatoria #16, UANL
Monterrey, Nuevo León, Mexico12-2020
Skills
- Office administration
- Staff leadership
- Organization and multitasking
- Account management
- Customer service
- Teamwork and collaboration
- Multitasking
- Excellent communication
Languages
Español
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Gerente Administrativo
HyH RECICLADOS
07.2023 - Current
Jefe De Empleados
Carls Jr.
09.2020 - 04.2021
Lic. Mercadotecnia Y Gestión De La Imagen - Relaciones Publicas
Facultad De Ciencias De La Comunicación
Bachillerato General -
Preparatoria #16, UANL
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