Francisco Tirado Landeros
Mexicali, BC
Summary
High-performing Supervisor with over 13 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
eager and quick to learn.
Overview
13
13
years of professional experience
Work History
Supervisor of Operations
Hipodromo de Agua caliente S.A de C.V
Mexicali, BC
2011.03 - Current
- Addressed customer concerns with suitable solutions.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Tracked and replenished inventory to maintain par levels.
- Conducted employee observations and documented findings.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Responded to information requests from superiors, providing specific documentation.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Measured and reviewed performance via KPIs and metrics.
- Oversaw financial management, budget management, accounting and payroll activities.
- Managed scheduling, training and inventory control.
- Guided employees on understanding and meeting changing customer needs and expectations.
Education
Some College (No Degree) - Computer Engineering Technology
Instituto Tecnologico Campus Mexicali
Mexicali, BCSkills
- Document Control
- Customer Service
- Inventory Management
- Program Administration
- Negotiation
- Staff Management
- Continuous improvements
- Staff Evaluation
- Data Management
Languages
Spanish
First Language
English
Advanced (C1)
C1
Japanese
Beginner
A1
References
References available upon request.
Timeline
Supervisor of Operations
Hipodromo de Agua caliente S.A de C.V
2011.03 - Current
Some College (No Degree) - Computer Engineering Technology
Instituto Tecnologico Campus Mexicali
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