Francisco Javier Valadez Rayas

Closed deals on small and medium bussisnues owners.

Providing the clients information on how SEO works and the difference between handling your own leads and buying leads.

Also explaining to the clients how websites work.

closing deals and creating files in CRM for the clients and setting them up with their own Team.

• Directed sales strategies to enhance team performance and achieve revenue targets.
• Mentored new sales representatives, fostering skill development and product knowledge.
• Dealt directly with customers buying timeshares,
• Providing info to Clients on availability on resorts and setting up scheduling for the clients.
• Closing deals for the resorts and setting scheduled flights for the customers.
• Sales manager,management Closers and office with openers.
• Monitoring agents to assure full quality of calls.

• Assisted in the development of standard operating procedures to ensure consistent service quality across all cases handled by the tech support team.
• Improved customer satisfaction by providing timely and accurate technical support for computer-related issues.
• Maintained accurate documentation of technical support cases, enabling effective knowledge sharing among team members.

• Resolved customer inquiries through multiple communication channels, ensuring high satisfaction levels.
• Assisted in training new team members on system navigation and customer service protocols.
• Managed customer accounts, updating information and processing requests accurately.
• Collaborated with cross-functional teams to streamline processes and improve response times.
• Documented customer interactions in CRM systems, maintaining comprehensive records for reference.