Fredy Saldaña Palma
Irapuato
Summary
Accomplished Plant Quality Manager for 3 different business areas like Roofs, Encapsulation and Rollo's which leveraged expertise in quality management systems and team leadership to enhance operational excellence and customer satisfaction. Spearheaded root cause analysis and corrective actions, achieving significant process optimizations. Strategic approach to compliance and hight performance team development fostered a culture of continuous improvement and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Plant Quality Manager
Inalfa Roof Systems
Irapuato, Guanajuato, Mexico
02.2021 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Improved quality processes for increased efficiency and effectiveness.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Launched quality assurance practices for each phase of development
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Developed and maintained courteous and effective working relationships.
Quality Management System Coordinator
Inalfa Roof Systems
Irapuato, Guanajuato, Mexico
02.2019 - 02.2021
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Kept high average of performance evaluations.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Quality Engineer
Inalfa Roof Systems
Irapuato, Guanajuato, Mexico
05.2017 - 02.2019
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Conducted detailed failure analysis to identify areas for improvement in product design and manufacturing processes.
- Implemented preventive measures based on lessons learned from past failures, proactively addressing potential risks before they could manifest into customer-facing issues.
- Served as a liaison between engineering, manufacturing, and customers when addressing complex technical issues related to product quality.
- Reduced manufacturing defects by implementing robust quality control measures.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
Project Process Engineer
Volvo Group
Tultepec, México, Mexico
05.2014 - 05.2017
- Served as a liaison between engineering teams and management, facilitating effective communication of project updates and requirements.
- Optimized workflow by designing and implementing process improvements, leading to increased productivity.
- Evaluated vendor proposals to select the most suitable equipment, materials, or services based on cost and performance factors.
- Supported the implementation of advanced manufacturing technologies that led to increased production capabilities.
- Managed complex engineering projects from concept development through final deployment stages while adhering closely to established timelines.
- Coordinated with suppliers to ensure timely delivery of materials needed for project completion without delays or budget overruns.
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
- Collaborated with cross-functional teams to improve product quality, resulting in increased customer satisfaction.
- Developed process control strategies for optimizing equipment performance and reducing variability in production output.
- Reduced production downtime through preventative maintenance planning and execution.
Education
First Step Management - Management
Tecnológico De Monterrey
Irapuato, Guanajuato, Mexico04-2019
Industrial Engineer -
Tecnológico De Estudios Superiores De Coacalco
Coacalco, México, Mexico02-2012
Skills
- Decision-making
- Team leadership
- Team development
- Budget management
- Operational excellence
- Compliance monitoring
- Corrective actions
- Total quality management
- Customer satisfaction
- External audit support
- Supplier quality management
Accomplishments
- Supervised team of 26 staff members:
- 4 Coordinators| Metrology Lab, SQE´s, QMS & Warranty.
- 3 SQE´s
- 4 AQE´s
- 1 Process Quality Engineer
- 1 Project Engineer
- 13 Technicians
- Achieved QPR/BIQS level 5 with GM
- Achieved MSA Q1 Ford since 2021 current 99 points
- VW VDA6.3 Level B since 2022
Certification
- VDA6.3 Auditor Certified, VW 2024
- PSCR, Certified VW, 2022
- Six Sigma Certification, Green Belt, 2019
- APQP, Certified STLA, 2024
- IATF Internal Auditor
- Intercontinental IMS Auditor (Inalfa)
Languages
English
Advanced (C1)
Timeline
Plant Quality Manager
Inalfa Roof Systems
02.2021 - Current
Quality Management System Coordinator
Inalfa Roof Systems
02.2019 - 02.2021
Customer Quality Engineer
Inalfa Roof Systems
05.2017 - 02.2019
Project Process Engineer
Volvo Group
05.2014 - 05.2017
First Step Management - Management
Tecnológico De Monterrey
Industrial Engineer -
Tecnológico De Estudios Superiores De Coacalco