FUAT EKEBIL
CASINO GENERAL MANAGER
CHETUMAL,ROO
Summary
Hardworking Casino Manager successful at hiring and training top-performing teams, boosting customer loyalty through exceptional customer service. Adept at developing and promoting successful and high-impact player rewards programs. Casino Manager with years of customer service and management experience in casino settings. Knowledgeable about payroll processing, HR and staff training and development. Bringing out best in staff members through exceptional management techniques. Proactive professional with undeniable skills in . Engaging and smart with know-how to drive progressive teams. Experienced Manager with over 30 years of experience in casino. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of post-secondary education
18
18
years of professional experience
Work History
Casino Manager
PRINCESS INTERNATIONAL
FREE ZONE, COROZAL-SANTA HELENA /BELIZE
01.2003 - Current
- Oversaw expenses, budget estimates and accounts for per year operation.
- Helped market casino to target groups to bring in business and sustain continued profits.
- Compiled wager and payoff data for specific races and events for operational reporting.
- Issued complimentary rooms, meals and discounts to keep players at property and satisfied for maximum betting.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Handled calls per to address customer inquiries and concerns.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Organized and controlled live game .
- Oversaw expenses, budget estimates and accounts for per year operation.
Education
GED -
TURIZIM VE HOTELCILIK YUKSEK OKULU
BALIKKESIR 09.1983 - 06.1987
Skills
Leadership
undefinedTimeline
Casino Manager
PRINCESS INTERNATIONAL
01.2003 - Current
GED -
TURIZIM VE HOTELCILIK YUKSEK OKULU
09.1983 - 06.1987
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