Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
GABRIEL ACUÑA

GABRIEL ACUÑA

IT MANAGER
Tijuana

Summary

Dynamic IT Director with a proven track record at Grupo Lan, excelling in IT asset management and compliance. Spearheaded strategic technology upgrades, enhancing system capabilities and security. Adept at problem-solving and vendor negotiations, fostering a robust IT infrastructure that supports organizational growth and operational efficiency.

Overview

8
8
years of professional experience
7
7
Certifications

Work History

IT Director

Grupo Lan
02.2024 - 09.2024
  • Conducted regular audits of hardware inventory to ensure proper asset management across the organization''s technology infrastructure.
  • Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
  • Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
  • Managed the procurement process for IT hardware and software, ensuring timely delivery of necessary equipment to support ongoing projects.
  • Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
  • Established IT policies and procedures, fostering a secure and efficient work environment for all employees.
  • Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Managed life cycle replacement of hardware and software.

IT Director

Esmeralda Resort
03.2017 - 11.2023
  • Led IT operations for two resorts, ensuring 24/7 system availability.
  • Provided hardware and software infrastructure support.
  • Performed troubleshooting, corrective, and preventive maintenance.
  • Installed, monitored, and configured critical systems and servers.
  • Developed and deployed custom IT solutions to enhance operations.
  • Implemented and maintained video surveillance systems.
  • Managed hosting, domains, DNS, and corporate websites.
  • Oversaw cybersecurity strategies and incident response.
  • Executed data backups, system cloning, and disaster recovery plans.

Education

M.D. - Computer Networking

Instituto Tecnologico Superior De Puerto Penasco (ITSPP)
Puerto Peñasco, Sonora, Mexico
05.2001 -

Skills

    IT problem-solving

    IT asset management

    IT procurement

    IT compliance

    Technical support management

    IT infrastructure management

    Network administration

    Technical support

Certification

Safetica Certified Professional

Timeline

Safetica Certified Professional

07-2024

Trellix Certified Architect: Helix

07-2024

Microsoft Certified: Azure Fundamentals

05-2024

Fortinet NSE 4

04-2024

Microsoft 365 Certified: Fundamentals

04-2024

Acronis Cloud Tech Professional

03-2024

ESET Technical Certified LiveGuard Advanced

03-2024

IT Director

Grupo Lan
02.2024 - 09.2024

IT Director

Esmeralda Resort
03.2017 - 11.2023

M.D. - Computer Networking

Instituto Tecnologico Superior De Puerto Penasco (ITSPP)
05.2001 -

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