Gabriel Azpilcueta
Anchorage
Summary
Professional worker equipped with years of food handling job experience and customer service. Has worked in multiple positions and carries a strong focus on team building. Committed to nurturing connections with customers and other crewmembers as well as satisfying customer desires. Reliable and adaptable to changing demands with a goal to satisfy business desires.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonalds MRD
07.2021 - 03.2023
- Delivered exceptional customer service by accurately processing orders and addressing inquiries.
- Maintained cleanliness and organization in service areas.
- Assisted in training new crew members on operational procedures and best practices.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Barista
Starbucks
08.2023 - 08.2024
- Prepared and served high-quality coffee beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations, ensuring compliance with safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Shift Manager
Starbucks
08.2024 - 07.2025
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Mentored new team members in customer service protocols and operational procedures.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented scheduling adjustments, optimizing staffing based on peak business hours.
- Resolved customer complaints in a timely manner, enhancing overall guest satisfaction and loyalty.
Education
High School Diploma -
West High School
Anchorage, Alaska 05-2024
Skills
- Customer Service experience
- Multitasking skills
- Interpersonal skills
- Working under stress
- Great communication skills between co-workers
- Bilingual
- Patient
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Shift Manager
Starbucks
08.2024 - 07.2025
Barista
Starbucks
08.2023 - 08.2024
Crew Member
McDonalds MRD
07.2021 - 03.2023
High School Diploma -
West High School