Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gabriel  Camacho Granados

Gabriel Camacho Granados

Aguascalientes

Summary

Versatile and able to multi-task. With extensive experience in work environments where commitment and the ability to work as part of a team are valued. I am characterized by my dynamism, proactivity and enthusiasm. I am looking to develop professionally.

English level B2 in grammar, written and oral certified by the British Council.

Intermediate Excel, currently doing a certification through Udemy and Coursera.

Overview

2023
2023
years of professional experience
1
1
year of post-secondary education

Work History

Bilingual Phone Representative

TTEC
3 2023 - 2 2024

My main job was to obtain the location of medical records and provider status in order to keep an updated and reliable record in Salesforce, a cloud-based software platform that helps manage customer relationships, sales, marketing, among others.

My main responsibility was to always comply with HIPAA requirements, a U.S. federal law that sets standards for the protection of medical information. A daily record was kept of all clinics, hospitals or offices where contact was made and data updated.

Bilingual Call Center Agent

COA
02.2022 - 02.2023

In-depth analysis of the client verifying their current employment and net salary, their current address and commitment, their credit history and validating all their documentation was in order and reliable to credit them with a loan based on their needs and payment possibilities.

After a period of 7 months I joined the collection area where my main task was to coordinate between the client and the California branch, the best payment strategies and agreements to close the portfolio of clients assigned to me.

Administrative Cashier

Macstore
09.2020 - 11.2021
  • Opening and closing the cash register on each shift, and performing cash counts and cash cuts.
  • Recording cash in and cash out movements in the system.
  • Recording transactions in the computer system and preparing reports.
  • Sending cash to the treasury with the corresponding supporting documentation.
  • General support to the administrative area and execution of other activities indicated by the superior.

Assistant Manager

Librerías Gandhi
01.2020 - 05.2020
  • Control of the availability of work supplies and their supply to ensure stock supply.
  • Coordination of meetings, organization and management of the management agenda.
  • Attention to customers and suppliers, handling requests, doubts and complaints.
  • Supervision of personnel and promotion of a positive work environment.
  • Support in the search, selection and hiring of new talent.
  • Preparation of the necessary documentation for the area and completion of formalities with entities.

Cashier

Librerías Gandhi
06.2019 - 12.2019

Cashier

HEB
07.2018 - 06.2019

Education

Bachelor of Architecture -

Universidad Británica
09.2023 - 09.2024

Skills

Empathy and patience

Fluent Bilingualism

Goal-Oriented

Call handling

Customer Service

Timeline

Bachelor of Architecture -

Universidad Británica
09.2023 - 09.2024

Bilingual Call Center Agent

COA
02.2022 - 02.2023

Administrative Cashier

Macstore
09.2020 - 11.2021

Assistant Manager

Librerías Gandhi
01.2020 - 05.2020

Cashier

Librerías Gandhi
06.2019 - 12.2019

Cashier

HEB
07.2018 - 06.2019

Bilingual Phone Representative

TTEC
3 2023 - 2 2024
Gabriel Camacho Granados