Holds a Bachelor's degree in International Business, specializing in intellectual property and international contracts. Extensive hands-on experience in customer service and sales through diverse roles. Known for quick learning and effective problem-solving in collaborative settings. Passionate about leveraging skills to support growth-oriented initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Internship as Junior Foreign Trade Consultant (IMMEX Program & Certifications)
IC Lawyers
07.2025 - 10.2025
Provided support to multiple companies in managing procedures related to IMMEX, PROSEC, and RECE CIVA (Foreign Trade Promotion programs)
Prepared compliance reports aligned with each client's fiscal and customs obligations
Maintained direct communication with government authorities to follow up on procedures and resolve operational issues
Recorded and validated import/export documentation to ensure compliance with Annex 24 regulations
Assisted in compiling digital files for internal and external audits
Kept the foreign trade operations database up to date in accordance with current regulations
Foreign Trade Intern (Logistics)
Electrónica y Medicina S.A. de C.V.
09.2024 - 12.2024
Prepared over 100 commercial invoices for import and export operations
Received, recorded, and archived customs documentation in compliance with current regulations
Streamlined physical and digital filing systems in the logistics department, improving document accessibility by 40%
Assisted national and international clients with inquiries related to logistics procedures
Supported the validation of documentation to meet customs and fiscal requirements
Foreign Trade Intern (Advisory and International Certifications)
Coordinator for the Promotion of Foreign Trade of the State of Guanajuato (COFOCE)
09.2023 - 06.2024
Facilitated communication with over 50 companies and individuals to support administrative procedures and promote training and trade events
Drafted official letters and documents for initiatives strengthening relations between the Government of Hiroshima and the Government of Guanajuato
Contributed to the logistics of the Foro Go event, assisting with the reception and coordination of over 300 attendees
Translated technical and commercial documents between English and Spanish for institutional and business use
Coordinated invitations to courses, conferences, and workshops, achieving an attendance rate above 80%
Promoted institutional campaigns through digital media, increasing outreach by 20%
Connected companies with foreign trade experts to address specific queries regarding international certifications
Organized physical and digital records, improving documentation efficiency in the department by 30%
Assistant Event Coordinator
León International Film Festival
Managed logistics, organisation and guest relations during the four-day festival; promoted the event to VIPs and attendees, showcasing event management, public relations and resilience under pressure.
Customer Service, Hospitality & Administration
01.2019 - 01.2024
Delivered high-quality customer service across cafés, restaurants, and retail environments, including roles as cashier, waiter, and host
Ensured timely and accurate order preparation and delivery in food service roles, demonstrating attention to detail and teamwork
Managed cash handling, inventory tracking, and point-of-sale operations, reinforcing reliability and organisational skills
Supported administrative tasks such as data entry, document filing, and phone assistance in an accounting office
Participated in creative and educational roles, including substitute teaching and theatrical performance, developing strong communication and leadership abilities
Demonstrated adaptability and discipline across diverse work settings, from hospitality and education to office support
Education
Licenciatura - Comercio Internacional
Universidad de Guanajuato
Guanajuato, Gto
12.2024
Skills
Communication skills
Problem solving
Analytical thinking
Attention to detail
Adaptability
Teamwork
Client relationship management
Time management
Organizational skills
Cross-cultural awareness
Negotiation skills
Project coordination
Microsoft Office proficiency
Continuous learning
Certification
Diploma in Finance — GVAtv (2024–2025) Covered investment decision-making, financial markets, interest rate determination, time value of money, financial statement analysis, and the role of financial management.
Specialized in International Marketing & Cross-Sector Growth — Coursera (Yonsei University, 2024) Developed entry and execution strategies for global markets, B2B tactics, and sector-specific marketing (hospitality, sports); delivered a cross-industry growth capstone project.
Sales Operations & Management Specialization — Coursera (West Virginia University, 2024) Covered account management, sales force design, compensation structures, forecasting, budgeting, territory planning, and legal/ethical issues; completed a sales operations strategy project.
Corporate Strategy & Finance Foundations — Coursera (University of London & UCL; University of Pennsylvania, 2024) Explored strategic planning frameworks alongside core corporate finance concepts to inform commercial decision-making.
Business English for Entrepreneurship — Coursera (University of Pennsylvania, 2024) Enhanced professional communication skills for pitching, negotiations, and cross-border collaboration.
Insegnante di scuola primaria e infanzia at IC Veronetta-Porto e IC San Martino Buon AlbergoInsegnante di scuola primaria e infanzia at IC Veronetta-Porto e IC San Martino Buon Albergo