Results-driven administrative and operational professional with extensive experience at IPADE Business School, excelling in academic program management and client relations. Proven track record in optimizing processes and enhancing participant satisfaction. Strong organizational skills and analytical problem-solving abilities led to the successful completion of executive education programs, ensuring alignment with strategic objectives and operational excellence. Seeking to leverage my skills and experience in a dynamic, growth-oriented organization.
As a Corporate Programs Coordinator, I managed the planning, organization, and delivery of executive education programs tailored for national and international companies. I was the primary responsible for ensuring that sessions—conducted in person across IPADE's three campuses and virtually—were executed efficiently and met the highest academic and operational standards.
I worked closely with academic teams, faculty members, and senior executives to coordinate the end-to-end logistics of the programs. This included managing relationships with corporate directors who commissioned the programs, ensuring alignment with their strategic objectives, and delivering customized solutions that maximized learning impact. I also oversaw materials preparation and managed digital platforms for virtual sessions.
My role involved optimizing internal processes to enhance operational efficiency and participant experience, as well as maintaining effective communication with key stakeholders. This strengthened institutional relationships and ensured a high level of satisfaction among clients and participants.
My most significant achievement in this role was successfully coordinating two AD-2 program groups that had fallen behind due to the COVID-19 pandemic, ensuring their completion while maintaining the highest academic and operational standards.
In this key position, I provided a seamless and enriching experience for participants, ensuring their satisfaction throughout the program. I was responsible for financial management, including issuing invoices and tracking payments to maintain effective follow-up. Additionally, I actively contributed to the admissions process by providing key insights on candidates for the Executive Education programs, supporting the Admissions Committee in its decision-making.
I worked closely with essential departments such as Classroom Services, Catering, and Maintenance to oversee the logistics of program inaugurations and closing ceremonies, ensuring smooth execution of these critical events. This experience not only deepened my expertise in managing high-level executive programs but also strengthened my skills in logistics coordination, financial management, and strategic candidate evaluation.
I played a key role in the planning and execution of academic sessions within the Control and Executive Information Area across all IPADE programs. I coordinated the session schedules for six professors, ensuring efficient and seamless planning to optimize time and resources. My responsibilities included the accurate management of evaluations, ensuring timely grading and delivery. I also supervised the CANVAS platform to facilitate access to materials and resources. Additionally, I handled the logistics of travel arrangements, including flights and accommodations, for professors at off-site locations, ensuring that sessions were conducted smoothly and without complications.
During my internship in the Public Relations department at the Embassy of Canada in Mexico, I provided key administrative support, which directly contributed to the smooth execution of various initiatives. I was responsible for assisting in the coordination of events such as Canada Day, ensuring all logistics were handled efficiently. Additionally, I supported the team by managing vendor quotations for a variety of products and services, ensuring cost-effective and competitive options. I also played a key role in organizing educational fairs, providing logistical support and ensuring a positive experience for visitors. This experience strengthened my organizational, communication, and event management skills, which are directly applicable to a role focused on academic affairs, international relations, and fostering collaboration.
Analytical Problem-Solving