Hi, I’m
Gabriela Garza
Nuevo Leon
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
years of professional experience
Work History
Tent CityCoronado, California
Hostess
03.2018 - 07.2020
Job overview
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
BotkoSan Diego, CA
Sales Assistant
10.2019 - 03.2020
Job overview
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Completed orders and organized product deliveries to meet customer timetables.
- Worked independently with minimal supervision.
Education
Coronado HighschoolCoronado California
High School Diploma
06.2020
Skills
- Covid Symptom Screening
- Guest Flow
- Guest Greeting and Seating
- To-Go Order Preparation
- Active Listening and Communication
- Guest Experience Management
Languages
English
Bilingual or Proficient (C2)
Timeline
Sales Assistant
Botko
10.2019 - 03.2020
Hostess
Tent City
03.2018 - 07.2020
Coronado Highschool
High School Diploma
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