Gabriela Gómez Andazola

• Lead the strategic and operational management of a fintech company focused on agile personal lending.
• Oversaw digital transformation, credit workflows, and organizational consulting.
• Drove improvements in customer acquisition, portfolio performance, and internal operations.

• Led customer engagement and retention strategy across international markets.
• Provided consultative support for logistics solutions, aligning service with client goals.
• Strengthened key accounts and improved client satisfaction in a fully remote environment.

• Managed airline rate uploads and system feeds to ensure accurate pricing data.

• Captured specific cargo tariff quotes for custom client requests.

• Customer support during cargo transportation operations.

• Managed import and export air freight accounts in Mexico and import operations in Colombia.

• Designed and executed air freight development strategies.

• Built relationships with airlines and optimized commercial routes.

• Identified market opportunities and aligned operations with growth goals.

• Advised clients on optimal routes, pricing, and carriers for international shipments.

• Supported booking processes, documentation, and regulatory compliance.

• Originally hired as a consultant to support the development of the project.

• Designed and executed strategic initiatives across diverse industries.

• Focused on process improvement, business modeling, and proposal development in the air cargo startup development sector.

• Enhanced client satisfaction by consistently delivering high-quality projects within budget and on time.

• Co-founded and led all operations of an international air cargo company.

• Built strategic partnerships, scaled logistics operations, and led cross-functional teams.

• Oversaw commercial development, client acquisition, and internal growth strategy.

• Participated in the early-stage development of air cargo startup ventures, focusing on operational structure, business models, and strategic proposal building.