Gabriela Martínez Blanco
Mexico City
Summary
Very well organized, dedicated and focused, able to prioritize, proactive, self-motivated and good at managing multi-task functions & achieving project goals. More than 10 years of experience with the sales, marketing and management areas. An effective communicator and strong team player. Three years experience with the ISO 9001:2000 Quality systems; achieved certification. Working for more than 5 years in the hospitality industry (restaurants, art galleries & ski resorts). More than 10 years as an administrator of properties and Haciendas. Last experience as a general manager increased more than 50% the revenue per quarter. Launch strategic marketing and sales operations for the next year. Silversmith & Goldsmith (Jewelry designer for more than 10 years).
Overview
15
15
years of professional experience
1
1
University degree
Work History
Silversmith and Jewelry designer
MarBlanco
01.2013 - Current
- Sales and distribution
- Create Handmade fine Jewelry collections
- Marketing
- Distribution channels
- Sales at art markets and galleries in Mexico city & Telluride CO
- Fabricated pieces by hand and using specialized equipment.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Modified designs to meet client demands.
- Conducted research of seasonal market trends and customer buying preferences.
- Selected and acquired metals and gems for designs.
- Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
- Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
General Manager
Casa Pani Boutique Hotel
09.2022 - 09.2023
- Review and improve organizational effectiveness by developing processes, establishing a highly motivational work environment, and implementing innovative changes
- Adhere to company standards for excellence and quality
- Seek out opportunities for expansion and growth by developing new business relationships
- Provide guidance and feedback to help others strengthen specific knowledge/skill areas
- Increase sales per quarter and develop campaigns
- Oversee day-to-day operations
- Maintain budgets and optimize expenses
- Set policies and processes
- Ensure employees work productively and develop professionally.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
Bar Manager
Tracks Restaurant and Bar
10.2020 - 04.2022
- Maintains budget and monitors costs
- Oversees planning for special events
- Friendly and Outgoing Attitude
- Control Inventory and purchase orders with suppliers
- Became well acquainted with countless drink recipes and mixing techniques
- Payroll
- Worked well with other bar and restaurant staff
- Determines employees' schedules and duties.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Floor Manager
Smugglers Brewing Co
05.2015 - 10.2020
- Manage, train and supervise staff, schedule staff hours, and uphold standards of customer service
- Ensure compliance with health and safety regulations
- Provide customer service, answer customer questions, and address complaints
- Oversee the balancing of cash drawers, record income and expenditures, and monitor inventory
- The ability to maintain the required standards of operation in daily restaurant activities.
- Managed store inventory and stock levels to maintain availability of products.
- Reconciled cash and credit card transactions to maintain accurate records.
Sales Vicepresident assistant & Sybase integration manager
SAP Mexico
03.2013 - 09.2014
- Managed the calendar, related correspondence, and coordination of logistics for the Sales VicePresident
- Managed highly confidential information with discretion and confidentiality
- Arranged and coordinated travel schedules and reservations
- Maintained a high level of organization, ensuring that meetings, deadlines, and duties were completed
- Prepared reports and maintained tracking system
- Collaborated cohesively with other administrative staff
- Provided support to other executives as needed
- Managing the sybase migration for SAP customers.
Farm supervisor and CEO / PRESIDENT personal assistant
GRUMAR
06.2011 - 02.2013
- In charge of the administration of the farm and 3 properties
- Coordinate all the payroll, suppliers, payments and monthly control of the groceries for the farm and the properties
- In charge of the sell/buy, training, registration & competitions for 20 horses
- Administrative Expenses & cash control
- Coordinate and control sales for the marina in Cabo Baja California
- Scheduling seasonal planter for create an auto-sustainable Farm.
- Maintained and repaired various farming equipment.
- Marketed farm products.
Chairman of the Board Assistant & Administrative Coordinator
MVS COMUNICACIÓNES & CMR SA de CV
05.2009 - 03.2011
- Prepare and control Annual & monthly budget for the administration of two properties
- Preparing maintenance projects
- Administrative & HR Supervisor
- 17 persons in charge
- Petty Cash control
- Collection & Payments
- Control suppliers database
- Public Relations
- Organized trips
- Coordinate personal, social and private events, workshops & conventions.
Administrative and sales Department Assistant & Quality Coordinator (ISO 9001)
Novozymes Mexicana SA de CV
03.2001 - 05.2007
- Quality coordinator ISO 9001:2000 for Biotechnology industry
- Sales Assistant
- Coordination and control of all the administrative activities
- Market share
- Petty Cash control
- Agenda & events
- Customer Service
- Organized trips
- Organized conventions worldwide
- Reception
- Collection & Payments
- Coordinate launches of new products (Mexico Office & marketing information for customers
- HR activities (Trainings, payroll coordination, courses and internal info.)
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Director Assistant (Administrative and sales)
Nortel Networks Corporation
08.2000 - 10.2001
- Preparing projects
- Administrative assistance
- Purchasing orders and expenses
- Agenda and events
- Customer Service.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Tracked monthly performance of community in relation to budget and intervened with corrective actions.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Established team priorities, maintained schedules and monitored performance.
- Supported and assisted executive director in management of facility budgets and business practices.
Education
University - Bachelor of Business Relations
Escuela Superior De Comercio Y Administracion
Mexico City, Mexico06.2017
Skills
- Data Analysis Understanding
- Procurement Expertise
- Requests for Information
- Resourcefulness
- Project Management
- Excellent Verbal/Written Communication
Personal Information
- Place of Birth: Mexico D.F.
- Date of Birth: 09/19/1975
Certification
University
ISO
Languages
English
Advanced (C1)
Timeline
General Manager
Casa Pani Boutique Hotel
09.2022 - 09.2023
Bar Manager
Tracks Restaurant and Bar
10.2020 - 04.2022
Floor Manager
Smugglers Brewing Co
05.2015 - 10.2020
Sales Vicepresident assistant & Sybase integration manager
SAP Mexico
03.2013 - 09.2014
Silversmith and Jewelry designer
MarBlanco
01.2013 - Current
Farm supervisor and CEO / PRESIDENT personal assistant
GRUMAR
06.2011 - 02.2013
Chairman of the Board Assistant & Administrative Coordinator
MVS COMUNICACIÓNES & CMR SA de CV
05.2009 - 03.2011
Administrative and sales Department Assistant & Quality Coordinator (ISO 9001)
Novozymes Mexicana SA de CV
03.2001 - 05.2007
Director Assistant (Administrative and sales)
Nortel Networks Corporation
08.2000 - 10.2001
University - Bachelor of Business Relations
Escuela Superior De Comercio Y Administracion
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