Gabriela Mendoza
Guadalajara
Summary
Build my own business in the coffe industry could be my biggest achievement, but I'm gonna say that discovered myself and what I really want in this world is part of the process in getting my biggest achievement, which is travel the world; I realize that enjoying, experience life, and be amazing every single day is the real meaning of life the live. I just hope have an opportunity to work in a country different from mine where can experience a new culture and see the landscape the mother nature gave us.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Coffee Bar Manager
Sierra Expreso
Cocula, Jalisco
03.2021 - Current
- Created promotional materials to increase brand awareness and attract customers to the coffee bar.
- Analyzed financial data regularly to maximize profits from beverage sales.
- Developed and implemented efficient processes for daily operations, resulting in increased speed of service and improved customer satisfaction.
- Actively participated in local networking events to promote the coffee bar’s services.
- Resolved customer complaints quickly and professionally while upholding company policies.
Assistant Manager
Gustavo Mendoza
Santa Cruz De Las Flores
01.2016 - 11.2020
Managed employee payment processing to uphold punctuality in compensation delivery.
Managed documentation processes for banking transactions, ensuring timely and precise record-keeping.
Guided Gustavo in implementing customer engagement initiatives to drive positive interactions.
Community Manager
Hacienda La Cristera
El Salto
03.2015 - 10.2015
- Developed and implemented community engagement strategies to enhance resident satisfaction.
- Coordinated events and activities to foster community involvement and strengthen relationships among residents.
- Managed communication channels, ensuring timely updates and feedback between residents and management.
- Led initiatives to promote a positive community culture through workshops and informational sessions.
- Analyzed resident feedback to identify areas for improvement and enhanced service delivery.
Education
Degree - Comunications
Universidad Enrique Diaz de Leon
Guadalajara08-2011
Skills
- Initiated and implemented proactive strategies to enhance team performance
- Assisted teams in achieving project goals through effective communication and collaboration Supported team members in problem-solving to enhance productivity Contributed to project planning and execution to meet deadlines
- Oversaw project management and execution to ensure timely delivery
- Demonstrated exceptional communication skills to facilitate effective collaboration
- Demonstrated consistent punctuality in all professional commitments
Certification
Coffee barista
LANGUAGES
Spanish
Proficient (C2)
English
Advanced (C1)
Accomplishments
I attended a seminar on hypertrophy in women.
I took a sport training and nutrition course.
Timeline
Coffee Bar Manager
Sierra Expreso
03.2021 - Current
Assistant Manager
Gustavo Mendoza
01.2016 - 11.2020
Community Manager
Hacienda La Cristera
03.2015 - 10.2015
Degree - Comunications
Universidad Enrique Diaz de Leon