Gabriela Mingramm

• Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Defined and integrated roles, responsibilities and processes for business team and data management organization.
• Performed website content management tasks to enhance company marketing techniques and promote brand exposure.

• Oversaw hiring, training and direction of creative personnel to achieve optimal results.
• Developed artistic visual products while working within defined technical constraints.
• Improved quality standards of company's digital printing process by effectively using [Software].
• Negotiated contracts and timelines with service providers such as printers.
• Managed client relationships and expectations for creative projects with varying budgets and objectives.
• Anticipated design issues and proved to be proactive in developing effective solutions.
• Carefully prepared design layouts into prepress files for offset, web and digital printing.
• Fostered highly communicative, collaborative team culture on visual product projects.
• Collaborated with production on task list creation to meet overall project goals on time.
• Preserved branding standards of assigned accounts.
• Developed and maintained courteous and effective working relationships.
• Participated in team-building activities to enhance working relationships.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Increased customer satisfaction by resolving issues.
• Used Microsoft Word and other software tools to create documents and other communications.
• Resolved problems, improved operations and provided exceptional service.
• Created plans and communicated deadlines to complete projects on time.
• Conducted research, gathered information from multiple sources and presented results.

• Developed and delivered engaging sales presentations to convey product benefits.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Attended advanced training sessions and conferences to increase product knowledge and productivity.

• Supervised youth in engaging environment to promote security and safety for all ages.
• Arranged and facilitated therapy sessions for individuals, couples and families.
• Offered guidance and advice to help cultivate self-esteem and community involvement.
• Wrote reports for family and caregivers, documenting progress, challenges and therapy milestones.
• Encouraged children to talk issues out with each other and without anger, which eased tense situations.
• Assisted children and teens with homework, quizzed on material prior to tests and signed off on assignments.
• Interacted with troubled youth and offered resources and programs to surmount challenges.
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• Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
• Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
• Planned, developed and implemented strategies to convey information with key decision makers.
• Supported individuals with [Diagnosis] to help develop communication, social and daily living skills.
• Developed and led special events that increased decision making, problem-solving and good judgment.
• Taught skills in [Area], [Area] and [Area] via both classroom and individual instruction.
• Collaborated with parents, school faculty and social workers to address problems and grow student success.
• Helped students develop organizational, time management and study skills.
• Delivered supportive and knowledgeable counseling to students with academic or personal concerns.

• Offered training on personal hygiene and grooming skills.
• Taught individuals with learning or physical difficulties to use technology such as computers, tablets and mobile phones.
• Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
• Helped to integrate clients in local community by teaching important social and work-related skills.

• Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
• Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
• Leveraged experience through vital management positions guiding business to success.
• Increased new capacity and technology bases to bring more [Type] services.
• Implemented business development strategies, logo designs and website designs.
• Streamlined company processes and procedures while enhancing customer satisfaction.

• Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Defined and integrated roles, responsibilities and processes for business team and data management organization.
• Performed website content management tasks to enhance company marketing techniques and promote brand exposure.

• Researched material extensively before writing informative speeches.
• Implemented stories and anecdotes into speeches to make information more entertaining.
• Presented information regarding [Subject] to groups of [Number] people.
• Led individual and group wellness seminars and educational programs on [Type] topics.
• Conducted classes and workshops for students on special topics of interest.

FUNCIONES ACADÉMICAS Y OPERATIVAS: Supervisión de operaciones y programas de capacitación según los parámetros internacionales de la organización, organización de campamentos y jornadas de desarrollo personal para jóvenes, asesorías, conferencias a adultos sobre temas de formación integral.

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• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Drove operational improvements which resulted in savings and improved profit margins.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Developed and maintained courteous and effective working relationships.

Monterrey , Mexico

FUNCIONES DE DOCENCIA Y OPERATIVAS: Docencia de las materias: Proceso comunicativo I y II, Historia del Arte, Auxiliar de estudios, Coordinadora del Área de Comunicación Oral, Coordinación de Equipo Fotográfico y de Biblioteca Audiovisual.

• Inspired students and assisted in developing creativity and self-expression through various art forms and media.
• Taught students to identify key elements of style, intent and emotion when experiencing art.
• Provided feedback to students and parents on progress and abilities.
• Created dynamic group projects to teach collaboration and teamwork.

• Visited homes of families and maintained appropriate contact as directed by agency procedures.
• Collaborated with families to assist in growth, development and education to increase potential.
• Collaborated with community program leaders and advocates to make resources accessible to those in need.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Used interactive visuals and static worksheets to teach conferences and workshops .
• Planned, promoted and managed parent workshops on assisting children in attaining moral success.
• Conducted research, gathered information from multiple sources and presented results.
• Participated in team-building activities to enhance working relationships.
• Created plans and communicated deadlines to complete projects on time.
• Prepared variety of different written communications, reports and documents.

• Formation teacher and mentor in Primary 1 and Primary 2
• Family Consultant
• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Developed student confidence through positive reinforcement strategies.
• Coached and mentored less-experienced tutors to observe and measure outcomes.
• Supported students with helpful study habits and exam strategies.
• Met with students and discussed educational goals and expectations.
• Collaborated with parents to develop appropriate tutoring lessons.
• Responded to email and telephone requests to provide students with specific information.
• Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
• Met with parents to discuss student progress and address concerns.
• Prepared lesson plans to meet goals identified in students' individualized study plans.
• Provided appropriate learning materials for students.

inadora de Formación y Tutora en Secundaria y Prepa, Enero 2006 – Mayo 2006 Instituto Alpes

Aguascalientes, Mexico

FUNCIONES: Responsable de Grupo, Coordinación de Formación y Atención personal a alumnas de Secundaria y Prepa, Organizadora de Misiones de Evangelización.

• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Supported students with helpful study habits and exam strategies.
• Developed student confidence through positive reinforcement strategies.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Morelia, Mich., Mexico

FUNCIONES ACADÉMICAS Y OPERATIVAS: Coordinación Académica de Programas Formativos y Promoción de Valores Morales y Espirituales, Docencia de Doctrina y Moral Católica, Organización de Retiros y Eventos Masivos, Organizadora Teletón Morelia 1998, Organizadora de Intercolegial de Baile 2001, Coordinadora de grupo y responsable de Misiones de Evangelización.

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• Conducted community workshops to promote different programs and educate public on available services.
• Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.