Summary
Overview
Work History
Education
Skills
Languages
Quote
Timeline
BusinessDevelopmentManager
Gabriela Rincon

Gabriela Rincon

Tijuana

Summary

Strong leader and problem-solver dedicated to providing excellent customer service in both English and Spanish. Independent decision-making skills and ability to identify other people´s needs and helping them in the most efficient way.

Overview

6
6
years of professional experience

Work History

Director of Foreign Residents Attention Office

Rosarito Beach City Government
08.2022 - Current
  • Provide assistance to over 50 foreign residents and locals per day.
  • Attract donations from cities in United States to Rosarito Beach.
  • Organize and coordinate monthly meetings with government officials.
  • Provide immigration guidance to foreigners who wish to regularize their status in Mexico.
  • Developed and implemented departmental goals.
  • Planned and monitored staff hiring.

Assistant Director

Rosarito Beach City Government
01.2019 - 08.2022
  • Provide interpretation from English to Spanish at District Attorney´s Office, State Government Office, and Rosarito City Hall.
  • Assist with interpretation from English to Spanish at Home Owner Association meetings in Rosarito Beach.
  • Execute activities and programs of Foreign Residents´ Attention Office in Rosarito City Hall.
  • Communicate with foreign residents´ community in Rosarito about different cultural and artistic events using social media.
  • Led teams of up to 3 personnel, supervising daily performance as well as training and improvement plans

Protection Department Intern

Mexican Consulate In San Diego
09.2018 - 12.2018
  • Interviewed detainees at United States District Courts located in downtown San Diego.
  • Managed over 50 calls per day.
  • Interacted with customers by phone, email, or in person to provide information
  • Sorted and organized files, spreadsheets, and reports
  • Participated in workshops and presentations related to projects to gain knowledge
  • Analyzed problems and worked with teams to develop solutions
  • Interacted with customers by phone, email, or in-person to provide information

Fundraising and Communication´s Intern

International Network Of Hearts
07.2017 - 09.2017
  • Prepared presentations for local government to show results from donations and sponsorships.
  • Coordinated and organized annual fundraising events to educate potential donors and increase awareness.
  • Managed over 20 calls per day.

Education

Bachelor of Arts - International Relations

Universidad Autónoma De Baja California
Tijuana, Baja California
11.2018

Skills

  • Dependable and responsible
  • Cultural awareness
  • Self-motivated
  • Verbal and written communication
  • Relationship building
  • Project planning

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Advanced (C1)

Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Director of Foreign Residents Attention Office

Rosarito Beach City Government
08.2022 - Current

Assistant Director

Rosarito Beach City Government
01.2019 - 08.2022

Protection Department Intern

Mexican Consulate In San Diego
09.2018 - 12.2018

Fundraising and Communication´s Intern

International Network Of Hearts
07.2017 - 09.2017

Bachelor of Arts - International Relations

Universidad Autónoma De Baja California

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Gabriela Rincon