Gabriela Rincon
Tijuana
Summary
Strong leader and problem-solver dedicated to providing excellent customer service in both English and Spanish. Independent decision-making skills and ability to identify other people´s needs and helping them in the most efficient way.
Overview
6
6
years of professional experience
Work History
Director of Foreign Residents Attention Office
Rosarito Beach City Government
08.2022 - Current
- Provide assistance to over 50 foreign residents and locals per day.
- Attract donations from cities in United States to Rosarito Beach.
- Organize and coordinate monthly meetings with government officials.
- Provide immigration guidance to foreigners who wish to regularize their status in Mexico.
- Developed and implemented departmental goals.
- Planned and monitored staff hiring.
Assistant Director
Rosarito Beach City Government
01.2019 - 08.2022
- Provide interpretation from English to Spanish at District Attorney´s Office, State Government Office, and Rosarito City Hall.
- Assist with interpretation from English to Spanish at Home Owner Association meetings in Rosarito Beach.
- Execute activities and programs of Foreign Residents´ Attention Office in Rosarito City Hall.
- Communicate with foreign residents´ community in Rosarito about different cultural and artistic events using social media.
- Led teams of up to 3 personnel, supervising daily performance as well as training and improvement plans
Protection Department Intern
Mexican Consulate In San Diego
09.2018 - 12.2018
- Interviewed detainees at United States District Courts located in downtown San Diego.
- Managed over 50 calls per day.
- Interacted with customers by phone, email, or in person to provide information
- Sorted and organized files, spreadsheets, and reports
- Participated in workshops and presentations related to projects to gain knowledge
- Analyzed problems and worked with teams to develop solutions
- Interacted with customers by phone, email, or in-person to provide information
Fundraising and Communication´s Intern
International Network Of Hearts
07.2017 - 09.2017
- Prepared presentations for local government to show results from donations and sponsorships.
- Coordinated and organized annual fundraising events to educate potential donors and increase awareness.
- Managed over 20 calls per day.
Education
Bachelor of Arts - International Relations
Universidad Autónoma De Baja California
Tijuana, Baja California11.2018
Skills
- Dependable and responsible
- Cultural awareness
- Self-motivated
- Verbal and written communication
- Relationship building
- Project planning
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Advanced (C1)
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Director of Foreign Residents Attention Office
Rosarito Beach City Government
08.2022 - Current
Assistant Director
Rosarito Beach City Government
01.2019 - 08.2022
Protection Department Intern
Mexican Consulate In San Diego
09.2018 - 12.2018
Fundraising and Communication´s Intern
International Network Of Hearts
07.2017 - 09.2017
Bachelor of Arts - International Relations
Universidad Autónoma De Baja California
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