Gabriela Lizbeth Yanez Chung

• Managed daily operations for optimal performance, ensuring high-quality standards of operation in timely completion of tasks and projects for 7 departments.
• Implemented employee performance evaluations via ATS to identify areas for improvement and develop action plans for career growth for each employee.
• Achieved established KPI for individual employees' performance through an operation plan driven by customer service and Fastenal standards of operations.
• Ensured Inventory order fulfillment by closely monitoring lead times with Supply chain teams and coordinating with suppliers as needed.
• Streamlined operations by developing and implementing new processes for material handling, Inventory storage, and picking.
• Inventory achieved 1st place on no stocks.
• Reduced excess stock levels by conducting regular audits and adjusting ordering processes accordingly with demand change group.
• Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
• Decreased stock discrepancies by regularly updating item master data to ensure proper classification and location assignments.
• Coordinated efforts with other departments, such as Fastco supply chain, Inventory, and distribution, to optimize supply chain operations and address any potential bottlenecks.
• Managed and oversaw the logistics of YHUB facility relocation project, guaranteeing timely completion and optimal resource allocation.
• Acquisition and installation of compressor for a new facility in collaboration with Project engineering team.
• Aisle designed per storage capacity, rack layout, employee workstations and ergonomics according to the new facility, following Safety features considering LEAN principles.
• Joined CTPAT certification along with Customs and brokerage and Trade Compliance teams
• Implemented Fastenal Tofino solution for asset maintenance at YHUB.

Logistics

• Coordinated international shipments successfully by staying abreast of customs requirements and documentation standards across various countries.
• Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly with carriers and Dicex.
• Ensured regulatory compliance in all aspects of logistics operations, including transportation NOM standards and customs requirements.
• Initiated NOM labeling project in Fastenal Mexico with 3PL company, handling full 40ft containers of loads.
• Resolved shipping discrepancies by coordinating customer and courier communications (Dicex and external carriers).
• Negotiated favorable terms with external freight carriers, resulting in significant cost savings for the organization without compromising service quality.
• Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities and disruptions during COVID.
• Reduced Dicex warehouse storage costs with effective space utilization strategies at broker warehouse.
• Conducted regular analysis of logistics performance metrics, identifying areas for improvement, and implementing corrective actions (KPIs).
• Strengthened relationships with Dicex & Freight Carriers (Swift) ensuring alignment of logistics operations with overall business goals.
• Facilitated smooth communication between sales and distribution departments to improve overall workflow efficiency.
• Improved efficiency in Reynosa route with proposal of Fastenal Truck directly from YHUB.

Inventory, Material Handling and Receiving

• Structure Inventory Control and Material handling department, recruiting, training, and developing programs that focused on best practices in warehousing for each division.
• Conducted aleatory NL100 inventory audits to ensure accurate stock levels.
• Implemented cost-saving measures through careful evaluation of warehouse operations and reduction of unnecessary expenses such as monitoring Expiration Dates-Shelf life, reducing loses and scrap.
• Organized storage areas to optimize materials movements and minimize labor hours at primary and overstock locations.
• Created and updated regular inventory reports and records to monitor 10% and 25% levels of inventory.
• Implemented Standard Operation guidelines to ensure operation standards for branch developed suppliers and corporate Mexico suppliers.

Administration and Recruiting

• Transition, coordination and management of Food voucher benefit for all Fastenal Mexico employees from Wino to Mexico.
• Trained new staff on job duties, company policies, and safety procedures on new employees onboarding process.
• Assisting collages, to profile new prospects for the company.
• Developed comprehensive reporting systems to track recruitment metrics.
• Organization and logistics for employee engagement events: Summer meeting, Eastern Bunny Christmas Party.

IT Mexico

• Developed and implemented the IT Mexico department in collaboration with the IT team at Wino
• IT Supplier and product development obtaining competitive computer equipment prices.
• Achieve negotiation with IT computer equipment suppliers to keep Inventory months on stock for Fastenal.
• Implemented the IT Mexico support at Service Now along with SOP, workflows, and IT computer catalogue.
• Supervised building construction for the IT Mexico Team.

COGS

• Collaborated with colleagues to develop best practices for maximizing deductions and minimizing liabilities (COGS).
• Manage to reduce +500% increase of liabilities within Purchase orders and Operations team in collaboration with DC efficiency team.

Help Desk

• Creation of SharePoint to ensure communication between sales and distribution.
• Implementation of webisodes to train sales team

• Achieve to be on Top 3 places of Customer Service at Corporate customer survey.
• Investigated accidents and incidents, recommending corrective actions to prevent future occurrences. (During EHS manager maternity leave)
• Supported safety audit procedures to check all procedures, processes and work standards. (During EHS manager maternity leave)
• Coordinated preventative maintenance schedules, verifying equipment safety and function.
• Streamlined importation processing through San diego and Nogales by improving coordination among various Fastenal departments in Mexico and USA and Dicex agency.
• Collecting and analyzing data on direct adjustments and expenses, calculating COGS.
• Identified areas of improvement, implementing cost-saving initiatives, such as meetings with DCs team to reduce loses during distribution.
• Effectively collaborated with DC efficiency and liabilities to ensure accurate reporting and up to date Inventory order fulfillment.