Investing
Gael Hernández Alfaro
International Trade And Business Student
Zapopan
Summary
Dynamic sales professional with a proven track record at Teleperformance and Beliveo, adept in strategic planning and sales metrics monitoring. Excelled in client acquisition and problem-solving, consistently exceeding sales targets. Skilled in fostering client relationships and leading teams to success, achieving top performer status through effective selling techniques and sales team assistance. Outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales Supervisor
Beliveo
11.2024 - 01.2025
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Restaurant Waiter
Louie Burger
08.2024 - 10.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Sales Agent
Teleperformance
07.2022 - 03.2023
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
Education
Currently - College - International Trade And Business
ITESO
Zapopan, Jalisco, Mexico 06.2024 - Current
High School Diploma -
UNIVA
Zapopan, Jalisco, Mexico 01.2022 - 06.2024
Middle School -
Centro De Desarrollo Integral Arboledas, A.C.
Zapopan, Jalisco, Mexico 01.2020 - 06.2024
Skills
Goals and performance
Problem-solving
Sales team assistance
Channel management
Sales expertise
Strategic planning
Client acquisition
Effective selling techniques
Sales metrics monitoring
Interests
Selling
Learning
Music Listener, Runner
Music fanatic, always opened to listen something new, big Drake fan. I love to run, helps me to clear my mind and plan better.
Timeline
Sales Supervisor
Beliveo
11.2024 - 01.2025
Restaurant Waiter
Louie Burger
08.2024 - 10.2024
Currently - College - International Trade And Business
ITESO
06.2024 - Current
Sales Agent
Teleperformance
07.2022 - 03.2023
High School Diploma -
UNIVA
01.2022 - 06.2024
Middle School -
Centro De Desarrollo Integral Arboledas, A.C.
01.2020 - 06.2024
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