Gael Arath Cuevas Espinoza
Emprendedor Y Diseñador
Zapopan,JAL
Summary
Dedicated customer service professional with a strong understanding of service delivery and the ability to handle multiple responsibilities effectively. Focused on building lasting relationships that support business growth and improve overall results.
Overview
3
3
years of professional experience
1
1
Language
Work History
Barista Manager
Lluvia Cafe
Guadalajara, Jalisco, Mexico
05.2024 - 08.2025
- Consistently created a positive customer experience by offering attentive service and keeping the space clean and welcoming.
- Helped design and roll out seasonal menu options that drew in new guests while keeping regulars interested.
- Paid close attention to visual details and product displays, improving the overall look and feel of the store.
- Worked closely with other managers to refine daily operations and support team growth
Restaurant Waiter
Calavera Restaurant
Cottonwood, Arizona
05.2022 - 03.2024
- Responded to guest questions and requests with professionalism and warmth, helping create a friendly and comfortable dining atmosphere.
- Delivered excellent customer service while staying organized and efficient in handling multiple responsibilities each shift.
- Contributed to a positive team environment through clear communication, initiative, and a focus on constant improvement.
- Brought energy and enthusiasm to every interaction, which helped increase repeat visits, referrals, and overall customer satisfaction.
- Supported sales growth by confidently recommending higher-end menu items and add-ons to guests.
Education
High School Diploma -
Tecnológico De Monterrey
Guadalajara, Jalisco, Mexico01-2022
Skills
Problem-solving
Active listening
Customer service
Adaptability and flexibility
Team collaboration
Timeline
Barista Manager
Lluvia Cafe
05.2024 - 08.2025
Restaurant Waiter
Calavera Restaurant
05.2022 - 03.2024
High School Diploma -
Tecnológico De Monterrey