Summary
Overview
Work History
Education
Skills
References
Timeline
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George Duncan

George Duncan

Site Director
El Paso

Summary

Seasoned professional with over 20 years of experience in manufacturing medical devices and pharmaceutical products, currently serving as Site Director for ILC Dover in El Paso, Texas and Ciudad Juarez, Mexico. Recently relocated from Ireland, overseeing the production and distribution of pharmaceutical and bio-pharmaceutical products. Key focus areas include ensuring personnel safety, maintaining product quality, and optimizing plant profitability by enhancing gross operating margins. Proven track record of building high-performing teams, identifying competitive advantages in the market, and driving rapid product introductions. Skilled in monitoring key performance indicators to achieve outstanding results, demonstrating strong leadership qualities and bilingual proficiency in Spanish and English.

Overview

31
31
years of professional experience
2
2
Languages

Work History

Site Director

ILC Dover
05.2023 - Current
  • Company Overview: ILC Dover manufactures and distributes products for the pharmaceutical and bio-pharmaceutical industries.
  • Maintain the Safety and Quality of processes at the highest level. These two are fundamental objectives, as well as having a talented team, are the building blocks to produce and deliver to our clients the best quality of products, at the best cost and on the required date.
  • Transfer PharmBio and Medical Devices businesses from the USA to Mexico. These transfers will require to significantly increase the workforce in the plant, and to change and evolved the organizational culture of the Juarez site.
  • Increase the gross operating margin (EBITDA), reporting results constantly to the Chief Operational Officer (COO) and the Chief Financial Officer (CFO). To achieve this goal, I promote a culture of continuous improvement, removing waste and process variations, as well as incorporating new and better technologies.
  • Generate strategic objectives, using the Hoshin Kanri methodology, to achieve the company's medium and long-term objectives. These strategic objectives are divided into tangible annual objectives, which are constantly monitored, and which are the basis for identifying and implementing key management indicators (KPIs).
  • Managing the current and future production capacity of the plant, this is fundamental in management to be able to ensure the supply of products with significant global sales growth.
  • ILC Dover manufactures and distributes products for the pharmaceutical and bio-pharmaceutical industries.

Site Director

ILC Dover
02.2022 - 05.2023
  • Company Overview: ILC Dover manufactures and distributes products for the pharmaceutical and bio-pharmaceutical industries.
  • Maintain the Safety and Quality of processes at the highest level. These two are fundamental objectives, as well as having a talented team, are the building blocks to produce and deliver to our clients the best quality of products, at the best cost and on the required date.
  • Increase the gross operating margin (EBITDA), reporting results constantly to the Chief Operational Officer (COO) and the Chief Financial Officer (CFO). To achieve this goal, I promote a culture of continuous improvement, removing waste and process variations, as well as incorporating new and better technologies.
  • Generate strategic objectives, using the Hoshin Kanri methodology, to achieve the company's medium and long-term objectives. These strategic objectives are divided into tangible annual objectives, which are constantly monitored, and which are the basis for identifying and implementing key management indicators (KPIs).
  • Managing the current and future production capacity of the plant, this is fundamental in management to be able to ensure the supply of products with significant global sales growth.
  • ILC Dover manufactures and distributes products for the pharmaceutical and bio-pharmaceutical industries.

Operational Excellence Director

GE Healthcare
10.2017 - 02.2022
  • Company Overview: GE Healthcare provides technologies and services that help healthcare providers deliver better care to their patients.
  • Promote a culture of continuous improvement in the organization, at all levels, from senior management to operators, including the area of operations and all other areas and functions of the company.
  • Constantly review and improve the value chain (VSM) so that projects and changes that eliminate or reduce waste can be identified and the Lean tools can be applied. Also promote the Kaizen and Problem-Solving tools to identify improvements in the value chain.
  • Through the application of the Six Sigma methodology, reduce or eliminate variations in the processes. In addition to the DMAIC process in the Six Sigma methodology, it is also key to share and promote best practices throughout the manufacturing sites. A sustainable way to achieve this goal is the implementation of these best practices in the Standard Work.
  • Constantly manage and report the progress made towards achieving KPI's goals and achievements in the area of productivity improvements, as well as constant monitoring of key projectors in reducing costs and sustainability of long-term strategies. All these contents in annual operational plan and that have a direct effect on the financial result of the company.
  • Other responsibilities of my position include maintaining 5S standards (now known as 6S), monitoring OEE of key machinery, leading the project management office (PMO) of the plant I work from, providing guidance and mentoring (Coaching and Mentoring) to key talents of the company.
  • GE Healthcare provides technologies and services that help healthcare providers deliver better care to their patients.

Value Stream Manager

DePuySynthes
03.2014 - 10.2017
  • Company Overview: DePuySynthes is a leading provider of orthopedic and neuro products.
  • Take responsibility for the execution of all activities involved in the management of the Value Stream. Some of the activities involved are: to report directly to the Operations Manager business results; to liaise with other functions in the business to put together and agree production plans, business plans and budgets; to manage 4 supervisors and an overall team of over 150 people in the Value Stream, including QA engineers, Manufacturing Engineers, Maintenance Technicians, etc.; to liaise with other functions in the business to deliver cost reduction and productivity improvement projects; to liaise with other functions to ensure adequate supply of resource to support current and future production in the Value Stream; Manage Key Performance indicators linked to Safety, Quality, Service and Cost; to sign and approve purchase orders; to approve new and revised QMS documentation, and any other documentation for the Value Stream.
  • Actively manage engagement in the Value Stream, through engagement surveys, engagement workshops, and thought continuous and open communication with the entire team.
  • Actively manage key budget lines, like direct labour, consumables, scrap, etc. and to deliver improvements in these lines.
  • Constantly review and create necessary capacity for current and future demand. Anticipating the requirement of new team members, new assets, and supply of raw materials.
  • To liaise with NPI to ensure delivery of new products on time, and at the expected quality and cost.
  • DePuySynthes is a leading provider of orthopedic and neuro products.

Production Manager

KEPAK
10.2013 - 07.2014
  • Company Overview: KEPAK is a leading food company specializing in meat products.
  • Ensure production targets are achieved daily in the most efficient manner.
  • Coordinate production with different departments.
  • Prioritize orders in process to assure supply to customers.
  • Manage a team of 19 to 25 people to achieve goals and objectives.
  • Lead and manage cost reduction project using Six Sigma and Lean tools.
  • KEPAK is a leading food company specializing in meat products.

Production Team Leader

Stryker Orthopaedics
01.2001 - 05.2011
  • Company Overview: Stryker Orthopaedics is a leading medical technology company.
  • Plan, organize, direct and control production in TMZF-CoCr areas of the Stems Business Unit, reporting to the Business Unit Leader.
  • Participate in the elaboration of production and spending outlook and Budgets.
  • Use of Six Sigma to implement and execute lean operations.
  • Participate in quality activities like CAPA's, NCR's, QAT, etc. Participate in root cause analysis and managing the implementation of corrective actions. Ensure compliance with regulatory bodies and standards like FDA, ISO, BSI, etc.
  • Manage the training for the Business Unit, ensuring all personnel was fully up to date trained in all relevant SOPs, ensuring to keep all records up to date, all the time.
  • Ensure all policies and procedures were followed correctly all the time. Constant monitoring and a close relation with employees was vital to ensure compliance. Manage people through performance management when required.
  • Maintain constant both ways communication with all different support department as IT, HR, Finance, Procurement, Facilities, Environmental and Health and Safety.
  • Stryker Orthopaedics is a leading medical technology company.

Manager of Own Business

Own Business
01.1995 - 01.2001
  • Company Overview: Manufacturing and distribution of products derived from Papaw and other fruits; family business.
  • Manufacturing and distribution of products derived from Papaw and other fruits; family business.

Education

M.Sc. - Management of Operations

Dublin City University
Ireland

Bachelor's Degree (Honours) - Business

Munster University of Technology
Ireland

Engineering Bachelor's Degree - Mechatronics

Atlantic University of Technology
Ireland

Graduate Diploma - Management

The Institute of Commercial Management London
Ireland

Lean Six Sigma Green Belt training -

Prodigious
Ireland

Skills

Team building

Problem-solving aptitude

Analytical thinking

Strategic planning

Staff development

Performance improvements

Operational leadership

Operations management

Operational planning

Proficient in OMS, SAP, Oracle, and Workday

Proficient in Microsoft Word, Excel, and PowerPoint

References

Available on request.

Timeline

Site Director

ILC Dover
05.2023 - Current

Site Director

ILC Dover
02.2022 - 05.2023

Operational Excellence Director

GE Healthcare
10.2017 - 02.2022

Value Stream Manager

DePuySynthes
03.2014 - 10.2017

Production Manager

KEPAK
10.2013 - 07.2014

Production Team Leader

Stryker Orthopaedics
01.2001 - 05.2011

Manager of Own Business

Own Business
01.1995 - 01.2001

M.Sc. - Management of Operations

Dublin City University

Bachelor's Degree (Honours) - Business

Munster University of Technology

Engineering Bachelor's Degree - Mechatronics

Atlantic University of Technology

Graduate Diploma - Management

The Institute of Commercial Management London

Lean Six Sigma Green Belt training -

Prodigious

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