Hi, I’m
Germán Hernández
Services Operations Leader
Guadalajara
Summary
Experienced logistics and operations professional with over 11 years of expertise in strategy implementation, process improvement, and project management. Proven track record in leading cross-functional teams, driving cost reduction initiatives, and leveraging data analytics for operational excellence. Seeking a challenging role in project/program management at a leading organization.
Overview
11
years of professional experience
11
years of post-secondary education
4
Certifications
3
Languages
Work History
GE Healthcare
Services Operations Leader - LATAM
01.2025 - Current
Job overview
- Managed operations for service suppliers and third parties across LATAM.
- Controlled a budget of $9M annually, achieving cost efficiency.
- Oversaw preventive maintenance execution, with over 250 PMs scheduled yearly.
- Implemented lean initiatives, leading to a $1M cost reduction in H1 2025.
- Utilized Power BI and SQL for data analysis and process improvement.
GE Healthcare
Variable Cost Productivity Leader - Services
10.2021 - 01.2025
Job overview
- Led project management and process implementation for cost savings.
- Delivered 15 projects annually, saving $2.3 million.
- Established KPIs for logistics and material costs.
- Negotiated with 3PLs to enhance logistics productivity.
- Applied Power BI and SQL for data-driven decisions.
GE Healthcare
Logistics Manager – Integrated Supply Chain
01.2018 - 01.2021
Job overview
- Directed logistics operations for the Monterrey plant.
- Executed productivity projects, yielding $1.3M in savings.
- Improved inbound operations using lean tools, reducing lead time by 2 days.
- Maintained high delivery performance (98% outbound, 94% inbound).
- Managed a quarterly logistics budget of $3M.
GE Healthcare
Logistics Specialist - Services
03.2014 - 09.2017
Job overview
- Managed warehouse and distribution for service parts in Mexico.
- Achieved 95% on-time delivery and 98% inventory accuracy.
- Coordinated export processes for 150 items weekly, with 98% OTD.
Education
ITESM CEMMexico City, Mexico
BBA from International Business
05.2001 - 01.2012
Skills
Power BI
Java, SQL
Microsoft Office
Microsoft project
Influencing others
Team building
Process improvement
Expense control
Conflict resolution
Operational excellence
Cost reduction
Logistics management
Cross-functional coordination
Certification
Lean Practitioner, GEHC - 2023
Timeline
Services Operations Leader - LATAM
GE Healthcare
01.2025 - Current
Procurement Professional Certificate, CSMP- 2024
07-2024
Scrum Master, PMI - 2024
07-2024
Agile Foundations, PMI - 2024
06-2024
Lean Practitioner, GEHC - 2023
03-2023
Variable Cost Productivity Leader - Services
GE Healthcare
10.2021 - 01.2025
Logistics Manager – Integrated Supply Chain
GE Healthcare
01.2018 - 01.2021
Logistics Specialist - Services
GE Healthcare
03.2014 - 09.2017
ITESM CEM
BBA from International Business
05.2001 - 01.2012