Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Germán Hernández

Services Operations Leader
Guadalajara
Germán Hernández

Summary

Experienced logistics and operations professional with over 11 years of expertise in strategy implementation, process improvement, and project management. Proven track record in leading cross-functional teams, driving cost reduction initiatives, and leveraging data analytics for operational excellence. Seeking a challenging role in project/program management at a leading organization.

Overview

11
years of professional experience
11
years of post-secondary education
4
Certifications
3
Languages

Work History

GE Healthcare

Services Operations Leader - LATAM
01.2025 - Current

Job overview

  • Managed operations for service suppliers and third parties across LATAM.
  • Controlled a budget of $9M annually, achieving cost efficiency.
  • Oversaw preventive maintenance execution, with over 250 PMs scheduled yearly.
  • Implemented lean initiatives, leading to a $1M cost reduction in H1 2025.
  • Utilized Power BI and SQL for data analysis and process improvement.

GE Healthcare

Variable Cost Productivity Leader - Services
10.2021 - 01.2025

Job overview

  • Led project management and process implementation for cost savings.
  • Delivered 15 projects annually, saving $2.3 million.
  • Established KPIs for logistics and material costs.
  • Negotiated with 3PLs to enhance logistics productivity.
  • Applied Power BI and SQL for data-driven decisions.

GE Healthcare

Logistics Manager – Integrated Supply Chain
01.2018 - 01.2021

Job overview

  • Directed logistics operations for the Monterrey plant.
  • Executed productivity projects, yielding $1.3M in savings.
  • Improved inbound operations using lean tools, reducing lead time by 2 days.
  • Maintained high delivery performance (98% outbound, 94% inbound).
  • Managed a quarterly logistics budget of $3M.

GE Healthcare

Logistics Specialist - Services
03.2014 - 09.2017

Job overview

  • Managed warehouse and distribution for service parts in Mexico.
  • Achieved 95% on-time delivery and 98% inventory accuracy.
  • Coordinated export processes for 150 items weekly, with 98% OTD.

Education

ITESM CEM
Mexico City, Mexico

BBA from International Business
05.2001 - 01.2012

Skills

Power BI

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Certification

Lean Practitioner, GEHC - 2023

Timeline

Services Operations Leader - LATAM

GE Healthcare
01.2025 - Current

Procurement Professional Certificate, CSMP- 2024

07-2024

Scrum Master, PMI - 2024

07-2024

Agile Foundations, PMI - 2024

06-2024

Lean Practitioner, GEHC - 2023

03-2023

Variable Cost Productivity Leader - Services

GE Healthcare
10.2021 - 01.2025

Logistics Manager – Integrated Supply Chain

GE Healthcare
01.2018 - 01.2021

Logistics Specialist - Services

GE Healthcare
03.2014 - 09.2017

ITESM CEM

BBA from International Business
05.2001 - 01.2012
Germán HernándezServices Operations Leader