Microsoft Office , Maintenance and Service Sheduling Programs , SAP , SIE
Gilberto Gonzalez Duarte
Heavy Equiment Service Manager
Torreón
Summary
Accomplished Heavy Equipment Maintenance and Purchasing Manager with a proven track record at Jibe ConstruccionesY PavimentosS.A. De C.V., Expert in strategic planning for the goal of keeping the equipment in optimal operation condition ,so its ready when needed and in good shape all the time , managing the service shop of more that 65 employees to cover most maintenance áreas to do the work in house and save money and team leadership, adept at fostering employee engagement and leveraging technical proficiency for business growth.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet internal customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Analyze the conditions of the equipment to evaluate its profitability and make timely sales decisions, studying market conditions to have the highest possible return on investment.
Analysis and study of work needs to find the appropriate equipment in size and characteristics to meet the necessary requirements and have a balanced fleet to work demands.
Overview
29
29
years of professional experience
Work History
Heavy Equipment Maintenance and Purshasing Manager
Jibe Construcciones Y Pavimentos S.A. De C.V.
Torreón , Coahuila , Mexico
1998.11 - 2023.07
- Management of machinery and transport equipment maintenance department of more that 350 heavy construction and hauling equipment assets.
- Management of machinery and heavy equipment purchasing department.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Owner / Manager Laser Leveling Sales Business
Laser Del Pasifico S.A. De C.V.
Guadalajara, Jalisco, Mexico
1994.06 - 1998.10
- Sales and service manager for the business of laser leveling equipment and machinery control of the Spectra Physics brand.
- Search for clients for the sale of earth leveling equipment in the state of Jalisco, Michoacan and Sinaloa.
- Installation and maintenance of agricultural and construction leveling equipment.
- Hiring and training of personnel to support the maintenance of laser systems.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
Associate of Applied Science - Automotive Technology
2001.05 -
- Completed Coursework: [Course Title], [Year]
- Caterpillar machinery operation, Motorgrader, Hydraulic Excavator, Backhoe,Wheel loader and Backhoe.
- CAT Hydraulic System operation
- Office Excel advanced
- Laser Transmitter repair and service
- Machine control systems installation, troubleshooting and repair
Skills
Team Leadership
undefinedSoftware
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Portuguese
Beginner (A1)
Interests
Hiking
Excercise
Classic Cars
Learning new things
Treking , Camping and Kayaking , classic cars
I am fond of walking in the countryside, climbing mountains and camping, I do it locally and I have traveled to different parts to see other places.
I like the countryside and maintaining good physical condition, I am also fond of everything that is Classic cars, trucks and old machinery.
I like to browse on the different auctions to see cassic cars prices.
Also like to browse through different machinery auctions to keep up to date on machinery prices.
Timeline
Texas State Technical Institute - Associate of Applied Science, Automotive Technology
2001.05 -
Heavy Equipment Maintenance and Purshasing Manager - Jibe Construcciones Y Pavimentos S.A. De C.V.
1998.11 - 2023.07
Owner / Manager Laser Leveling Sales Business - Laser Del Pasifico S.A. De C.V.
1994.06 - 1998.10
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