Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Marco Y Rendon

Marco Y Rendon

Puerto Vallarta, Jalisco

Summary

Goal-oriented Sales Representative and passionate for travel offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales , revenue and profit goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Outbound Timeshare

Arrivia
02.2018 - 06.2023
  • Performed minimum of 60 efficient outbound sales calls per day to potential clients..
  • Respond to inquiries regarding available timeshare properties, their locations and features, and benefits.
  • Developed persuasive sales techniques to overcome objections while maintaining a polite and enthusiastic aptitude
  • Coordinate trip management including flights, ground transportation, hotel and resort bookings, as well as cruises and tours.
  • Surpassed department targets in outbound sales consistently, Over $1,000,000 US dollars net sold yearly achieving top sales recognition 5 years in a row.
  • Trained and developed co-workers on product knowledge, customer service, and selling techniques.

Sales Representative

Telvista
11.2016 - 02.2018
  • Provide excellent customer service to T-Mobile customers, responding to inquiries and resolving issues in a timely manner.
  • Educate customers on the features and benefits of their devices and service.
  • Identified and acted upon opportunities to upsell additional wireless products and services to new and existing customers
  • Consistently met quarterly and monthly goals resulting in multiple promotions
  • Work closely with other associates to complete individual and team goals, through key selling skills, proper communication and informative product knowledge

Travel Consultant

Hotel Dynamics
11.2015 - 06.2016
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Discussed security issues and protocols with individuals traveling to highly insecure areas.
  • Carried out reservation changes, cancels and refunds.

Education

High School Diploma -

Norte Vista
Riverside California
06.2004

Skills

  • Client Relationship-Building
  • Communication Skills
  • Curiosity
  • Objection Handling
  • Prospective customers
  • Sales Strategies
  • Sales Presentation
  • Self Motivative
  • Conflict Management and Resolution
  • Goal Oriented
  • Client Satisfaction
  • Time Management

Languages

English
Bilingual or Proficient (C2)

Certification

  • Grant Cardone Sales Master.
  • Tom Hopkins When Buyers Say No.
  • Oren Klaff Pitch Anything.
  • Jurgen Klaric Vendele A La Mente No A La Gente.

Timeline

Outbound Timeshare

Arrivia
02.2018 - 06.2023

Sales Representative

Telvista
11.2016 - 02.2018

Travel Consultant

Hotel Dynamics
11.2015 - 06.2016

High School Diploma -

Norte Vista

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Marco Y Rendon