Giovanni Landolfo Guedez
Business Manager | Communications, Media & Information | Innovation | Technology
México City
Summary
Sales professional with strong leadership and strategic planning skills. Proven ability to drive revenue growth and optimize market presence. Adept at fostering team collaboration and adapting to evolving business needs. Skilled in client relationship management, negotiation, and sales forecasting. Known for delivering results and ensuring organizational success.
Overview
38
38
years of professional experience
1
1
Language
Work History
Country Sales Manager
QMC Telecom
10.2024 - Current
- Optimized pricing structures by evaluating cost factors and determining optimal price points to maximize profit margins.
- Developed and executed sales strategies for consistent revenue growth in the territory.
- Managed a high-performing sales team to exceed targets and expand market share.
- Introduced incentive programs for top-performing employees leading towards higher employee satisfaction rates.
LATAM Sales Director
KAON Group
10.2023 - 09.2024
- Lead the creation and execution of strategies to maximize the current and future growth of KAON products and solutions
- Design and develop strategies to increase market share and grow the business in the short and long term through segment management
- Create a C-level relationship with our corporate clients to support building a long-term partnership
Sales Director
DXC Technology
03.2022 - 12.2022
- Design growth paths with current and new clients within DXC and identify business opportunities
- Build and manage relationships with DXC business partners and clients
- Coordinate various teams in the implementation of business strategies, such as Marketing and Customer Service
- Negotiate contracts with clients to achieve maximum benefit and ensure long-term business relationships
- Development of innovative proposals that respond to market changes and adverse commercial environments
- Monitoring the market, trends and competitors in order to make adjustment decisions in business plans adapted to new realities
- Evaluation of proposals for growth projects in new sectors, in order to adapt them to the commercial plans of DXC
Client Partner Director, Communications, Media & Information
TATA Consultacy Services
04.2019 - 09.2021
- Lead the customer services team to provide the highest levels of information technology solutions
- Build strong relationships with customers at the highest level
- Help identify and convert new business opportunities based on Digital Transformation with Real Time focus
- Guide customers to engage an agile transformation culture for actual legacy processes
- Lead and manage the customer service team: regular weekly reports, resource planning
Director
AVAST
02.2016 - 03.2019
- Company Overview: Avast Software, sro
- Sales & Business Development LATAM
- Sales and business development efforts to mobile operators in Latin America
- Client prospecting and networking
- Setting and attending face to face meetings
- Assisting in Negotiating and closing deals
- Avast Software, sro
América Móvil LATAM Director
BRIGHTSTAR CORP.
01.2013 - 01.2016
- Development of CEO level Commercial Relations in LATAM between operations in countries such as: Mexico, Brazil, Colombia, Peru, Chile
- Developed the highest level relations between the operations in the Region; Leading the process of sale of services through planning and implementation approach based on sales forecast customer, seeking to increase the percentage of business in accordance with the regional strategy, coordinated between BDM and KAMs, ensuring financial profitability and the fulfillment of the SLA in the Region
- In the first 12 months, initiated and developed business relationships at the CEO level between operations in countries such as Mexico, Brazil, Colombia, Peru and Chile, using previously established relationships
- Strengthened the presence and image of the company in America Móvil in order to increase its participation in new projects by using the relationships and interaction with high level executives
- Won a yearly contract of $12M US for mobile devices in Brazil, Mexico, Colombia and Central America, for development of the 'Buy Back' program
- Reduced the response between the BDM and KAM times by 30%, facilitating decision making in countries such as Mexico, Brazil, Colombia, Peru and Chile
- Accelerated the management process from identifying opportunities either by the BDM or KAM aligned with the services function and Regional VP, until the delivery of the commercial proposal to the customer by 50%
- Increased the delivery of new business proposals by 40% using a consultative sales approach, following a process of participation with America Móvil on defined services
- Implemented the program LATAM services within America Móvil, which acts as a link between entering the market and the services function, reducing the customer response times by approximately 40%
Regional Sales Corporate Director
TELMEX AMERICA MOVIL
01.2004 - 01.2013
- Lead a high-performance team in order to offer exceptional service to the customer
- Supervise special projects, new implementation of contracts; interact with the leadership team for the prompt resolution of complex problems of customers, identifying new opportunities
- Communicate strategies, quality standards and best practices to all employees at the different levels in Mexico
- Increased business from $60 million to 360 million pesos in a 6 year contract with Aeroméxico, to restore the relationship at national level
- Tripled the amount of customers/hotels with an income of 1.3 million pesos on a recurrent yearly basis, representing the company within the Mexican Association of hotels and motels, as well as government entities
- Managed 150 premium customers in the Service and Tourism sectors with an income of 2,000 million pesos in multi-year contracts
- Reduced the average infrastructure delivery time from 60 to 12 days by increasing the availability of the service from 90 to 99%, through the implementation of the program 'Servicio de Calidad Continua'(Continued Quality Service)
- Increased the customer satisfaction level for quality of service from 75 to 95%, by leading the implementation and maintenance of policies, programs, procedures with the areas of telecommunications and aftermarket solutions
- Led the growth of the Services and Tourism sector to double digits, improving relationships with clients and maintaining the positive image of the company on the market
- Implemented the program 'Telmex in your Company' with the objective of transforming Telmex into the most valued and respected telecommunications company
Regional Sales Manager
TELMEX AMERICA MOVIL
01.1997 - 01.2004
- Coordinate the development of market channels and support for Mexico in the Services and Tourism sectors, improving the presence of the company on the corporate market, as well as adapting the sales and pricing strategies and training representatives within all offices in Mexico
Financial Corporate Counselor
Casa de Bolsa Inverlat
01.1987 - 01.1989
- Lead business strategy at national level in order to obtain profitable growth, observing the policies of investment portfolio to improve profits of the corporate clients
Education
Bachelor's Degree - Industrial Engineering
Universidad Anáhuac del Norte
Professional negotiation to YES - undefined
Wilson Learning
Skills
- Business Development & Strategies in Latin America
- Problem Solving & Decision making
- Strategic Business Vision
- Negotiation & Conflict resolution
- Self - motivation & discipline
- Computer & Technology
- Adaptability & Flexibility
- Sales and marketing Analytical (B2B)
- Negotiation Sales management
Training
- AMIPCI, 2008 - 2010, Teléfonos de México
- Mobile World Congress Barcelona, 2014, Brightstar
- Mobile World Congress Barcelona, 2017, Avast Software
Consultant Experience - Description
Business transformation / Enablement through Information Technology / Value added Services.
Timeline
Country Sales Manager
QMC Telecom
10.2024 - Current
LATAM Sales Director
KAON Group
10.2023 - 09.2024
Sales Director
DXC Technology
03.2022 - 12.2022
Client Partner Director, Communications, Media & Information
TATA Consultacy Services
04.2019 - 09.2021
Director
AVAST
02.2016 - 03.2019
América Móvil LATAM Director
BRIGHTSTAR CORP.
01.2013 - 01.2016
Regional Sales Corporate Director
TELMEX AMERICA MOVIL
01.2004 - 01.2013
Regional Sales Manager
TELMEX AMERICA MOVIL
01.1997 - 01.2004
Financial Corporate Counselor
Casa de Bolsa Inverlat
01.1987 - 01.1989
Professional negotiation to YES - undefined
Wilson Learning
Bachelor's Degree - Industrial Engineering
Universidad Anáhuac del Norte
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