Gladys Holanda Lopez Huerta
Bakersfield, California,CA
Summary
Bilingual professional skilled in customer service and fast money transactions. Known for handling difficult clients with a positive attitude and strong teamwork.
Overview
21
21
years of professional experience
Work History
Customer Service Representative
Bank of America
Bakersfield, California
02.2018 - 05.2025
Handling successful transactions with large amount of money.
Servicing ATM machines
Dealing with difficult clients
Excellent Customer Service
Professional Attire
Following Opening and Closing Procedure
Making Cashiers Checks
Large Deposits and withdrawals
Attending Merchant Customers
Promoting Banking Products
Crew Manager at McDonalds
McDonalds Bakersfield
Bakersfield, California
01.2004 - 03.2006
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated staff schedules to meet peak demand periods while maintaining labor cost control.
Education
No Degree -
Bakersfield College
BAKERSFIELD, CA.International Business Degree -
Centro De Estudios Superiores Del Estado De Sonora, CESUES
Hermosillo, Sonora, Mexico09-1998
Skills
- Bilingual English Spanish
- Excellent Customer Service
- Fast and accurate at handling money transactions
- Fast Data entry
- Excellent at working in a team
- Positive Attitude
Timeline
Customer Service Representative
Bank of America
02.2018 - 05.2025
Crew Manager at McDonalds
McDonalds Bakersfield
01.2004 - 03.2006
No Degree -
Bakersfield College
International Business Degree -
Centro De Estudios Superiores Del Estado De Sonora, CESUES
HOBBIES
I love to be active and to do activities outside work. I love to learn new things, anything!. I love to cook, going for walks and I love to spend time with my two university boys.