Operating Systems Windows 10 / 11 Windows Server macOS Linux (Ubuntu)
GNAMA KEITA
Network Engineer
D.F CDMX
Summary
Dedicated to providing solutions to clients with the ability to work independently and self-managed, motivated to maintain customer satisfaction and contribute to the success of the company. Proven ability to establish a good relationship with customers and exceed customer satisfaction. Reliable and driven, with strong time management and prioritization abilities.
Overview
8
8
years of professional experience
5
5
Certifications
3
3
Languages
Work History
IT Engineer (IT Support)
NETSTAR (SG) PTE. LTD BIGO LIVE
02.2025 - 05.2026
- Windows/Mac OS implementation
- Providing remote technical support
- Hardware/software/peripheral support for users
- LAN/WAN troubleshooting and support
- Wi-Fi troubleshooting and support
- IT asset management
- Documentation creation and maintenance
- Video conferencing support: Zoom, Wecom
- Google Meetings infrastructure/system support
- Current Contract
Network Engineer
NVN Solutions S.A de C.V
01.2024 - 01.2025
- Design network architectures (LAN, WAN, WLAN, hybrid networks, SD-WAN, etc.)
- Select network equipment and technologies (Routers, switches, firewalls, access points, etc...)
- Configure network devices (Use CLI such as Cisco IOS, Juniper JUNOS) to program devices
- Implement security policies (ACLs, VLANs, VPNs, firewalls, access control)
- Monitor network performance (Use tools such as SolarWinds, PRTG, Wireshark)
- Troubleshoot problems (Diagnosing connectivity issues or slowness “ping, traceroute”)
- Updating and patching network equipment (Firmware, iOS upgrades, and configuration changes)
- Managing IP addresses (DHCP, DNS, and subnet segmentation)
- Implement cybersecurity measures (IDS/IPS, VPNs, multi-factor authentication)
- Monitor unauthorized access (Log review, intrusion detection)
- Configuring and managing network devices (Router, Switches, APs, Meraki devices and dashboard)
Network Engineer
Beamliners S.A de C.V
02.2021 - 12.2023
- Knowledge of internet network technologies (DNS, Firewall, SSH, HTTP, Model OS, TCP/IP, Phone & Video on IP, Wireless)
- Knowledge of IP Networking Protocol (GMPv2/v3, RIP, BGP, OSPF, EIGRP)
- Network troubleshooting experience Configurations of switches and routers of Cisco, Huawei, ruckus Monitor
- Network (internet) in Chiapas for greater control using the PRTG and CACTI tool
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Teacher Assistant
National Technological Institute of Mexico
02.2018 - 12.2021
- Differential Calculus
- Calculus Integral, Vector, Differential equations
- Assisted teachers with supervision and care of group of fifteen students per room.
French Teacher
Language Center of A.U of SLP, UNAM
01.2019 - 12.2020
- Lead and guide groups to improve work activities, obtain effective results.
- Prepare, manage and organize team activities that involve students to provide excellent service.
- Facilitated French language learning using a variety of instructional methods, resources, and technological tools.
- I collaborated and implemented innovative pedagogical initiatives that focused on practical, experiential and student-centered learning to advance the teaching of French.
- Built cultural literacy by organizing lesson plans focused on French-speaking countries
Education
Computer Systems Engineering - Information Technology and Communication
National Technological Institute of SLP
San Luis Potosí, Mexico10.2022
Skills
Microsoft Office
Software
Networking TCP/IP DNS / DHCP VLAN configuration Cisco routers & switches Palo Alto Firewall VPN configuration
IT Support Tools Active Directory Microsoft 365 Admin Azure AD Remote Desktop TeamViewer / AnyDesk ServiceNow / Ticketing Systems
Virtualization & Cloud VMware Hyper-V Microsoft Azure (basic) AWS (basic)
Security Endpoint protection (Kaspersky, Defender) Firewall management User access control Backup solutions
Other Tools Microsoft Office 365 Google Workspace PowerShell (basic) networking troubleshooting
Certification
2024-01 - 2024-11 Cisco Meraki Solutions Specialist “CMSS” in progress.
Interests
Go to the gym, Run, Read and learn new things about technology and communication
Competences
- Knowledge of internet network technologies (DNS, Firewall, SSH, HTTP, Model OS, TCP/IP, Phone & Video on IP, Wireless)
- Knowledge of IP Networking Protocols (GMPv2/v3, RIP, BGP, OSPF, EIGRP)
- Network troubleshooting experience
- Configuration of switches and routers of Cisco, Huawei, ruckus
- Monitor network (internet) in Chiapas for greater control using the PRTG and CACTI tool
- Firewall Management Tools
- Access Control
- Layer-2/3 Protocols
- Network Architecture Design
Used Education Platform
- Cisco Continuing Education
- Cisco U
- Pearson Vue
- Cisco Learning Network
- Cisco Netacad.com
Gym training Running Reading (technology and personal development) Continuous learning and self-s
Hobbies & Interests:
Gym training, long-distance running, reading (technology and personal development), and continuous learning through self-study.
Languages:
Spanish (Native), English (Professional working proficiency). (Cámbialo si aplica diferente en tu caso)
Professional Development:
Actively improving technical skills in networking, cybersecurity, and IT infrastructure. Committed to staying updated with new technologies and industry best practices.
Timeline
IT Engineer (IT Support)
NETSTAR (SG) PTE. LTD BIGO LIVE
02.2025 - 05.2026
Network Engineer
NVN Solutions S.A de C.V
01.2024 - 01.2025
Network Engineer
Beamliners S.A de C.V
02.2021 - 12.2023
French Teacher
Language Center of A.U of SLP, UNAM
01.2019 - 12.2020
Teacher Assistant
National Technological Institute of Mexico
02.2018 - 12.2021
Computer Systems Engineering - Information Technology and Communication
National Technological Institute of SLP