Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gonzalo Navarrete Ortiz

San Diego

Summary

Adept at leading teams and optimizing inventory workflows, my tenure at Grocery Outlet showcased my ability to enhance operational efficiency and foster customer loyalty. With a knack for merchandising and a proven track record in retail management, I excel in environments requiring multitasking and robust employee management. My approach consistently improves customer engagement and sales outcomes.

Professional leader with extensive experience in managing department operations. Proven ability to drive significant improvements through strategic planning and process optimization. Highly reliable, adaptable, and focused on team collaboration to achieve outstanding results.

Experienced with leading department operations, including team management and process enhancement. Utilizes strategic planning to drive operational efficiency. Knowledge of optimizing workflows and ensuring high performance.

Overview

26
26
years of professional experience

Work History

Department Lead

Grocery Outlet
09.2019 - 02.2025

order merchandize, unload truck, fill doors with cold drinks,order milk order. break down pallets from deli department and milk pallets.

do price changes,check dates, lower prices, fill deli department

  • Set up displays and trained employees on current promotions.
  • Oversaw efficient inventory stocking and supply rotation.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Conducted regular reviews of operations and identified areas for improvement.

Sales Associate

Puma
11.2005 - 08.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.

Warehouse Worker and Sales Assosiate

Nike Factory Outlet
05.1999 - 10.2005
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Bonita Vista High School
751 Otay Lakes Rd, Chula Vista, Ca 91913
07-1993

Skills

  • Multitasking strength
  • Inventory coordination
  • Merchandising
  • Promotions
  • Strategies and goals
  • Retail management
  • Customer engagement
  • Flexible schedule
  • Order processing
  • Product restocking
  • Sales expertise
  • Customer service
  • Team leadership
  • Employee management
  • Workflow coordination
  • Visual merchandising

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Department Lead

Grocery Outlet
09.2019 - 02.2025

Sales Associate

Puma
11.2005 - 08.2011

Warehouse Worker and Sales Assosiate

Nike Factory Outlet
05.1999 - 10.2005

High School Diploma -

Bonita Vista High School
Gonzalo Navarrete Ortiz