Grace Medina
Harlingen
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Assistant Manager
Buckle
Brownsville
02.2026 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sales Associate
New Sun Racing
Brownsville
12.2017 - 01.2025
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Harlingen High School
Harlingen Skills
- Customer service
- Complaint resolution
- Shift scheduling
- Duty assignment
- Conflict resolution
- Daily recovery tasks
- Performance monitoring
- Adaptability and flexibility
References
References available upon request.
Timeline
Assistant Manager
Buckle
02.2026 - Current
Sales Associate
New Sun Racing
12.2017 - 01.2025
Harlingen High School