Gracie Alfaro
Laredo
Summary
Dynamic Registered Pharmacy Technician with proven expertise at Gateway Community Health Center in medication dispensing and insurance verification. Recognized for enhancing patient care through meticulous attention to detail and effective problem-solving skills. Committed to maintaining compliance with HIPAA regulations while training new staff to uphold high service standards.
Pharmacy technician with proven experience in medication preparation, patient care, and pharmaceutical inventory management. Strong focus on team collaboration and achieving results, adaptable to changing demands, and dependable in high-pressure environments. Skilled in prescription processing, dosage calculations, and regulatory compliance. Known for excellent communication, accuracy, and organizational skills.
Overview
18
18
years of professional experience
Work History
Registered Pharmacy Technician
Gateway Community Health Center
10.2018 - Current
- Processed prescription orders efficiently using pharmacy management software to ensure timely service.
- Maintained clean and organized workspaces, adhering to safety protocols and sanitation standards.
- Collaborated with healthcare professionals to resolve prescription issues and optimize patient care.
- Trained new pharmacy technicians on operational procedures and customer service best practices.
- Conducted quality assurance checks on dispensed medications to verify accuracy and safety standards.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
- Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
- Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
Registered Certified Pharmacy Technician
Laredo Medical Center
07.2018 - 10.2018
- Counted, measured, and compounded medications following standard procedures.
- Upheld strict confidentiality standards by safeguarding sensitive patient information in accordance with HIPAA regulations.
- Enhanced patient care by accurately filling and dispensing medications under the supervision of a licensed pharmacist.
- Assisted pharmacists in preparing and compounding medication, enabling timely delivery to patients in need.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked automated medication dispensing equipment.
Registered Certified Pharmacy Technician
Walmart
11.2007 - 06.2018
- Processed and filled prescriptions accurately, ensuring compliance with pharmacy regulations.
- Managed inventory levels, reducing waste through effective stock monitoring and ordering practices.
- Assisted pharmacists in patient consultations, providing medication information and answering inquiries.
- Trained new pharmacy technicians on operational procedures and customer service protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Restocked automated medication dispensing equipment.
- Maintained accurate inventory levels by conducting routine audits, placing orders for necessary items, and removing expired or recalled products from shelves.
- Ensured proper storage and organization of pharmaceutical products, maintaining a clean and efficient pharmacy environment.
- Assisted colleagues with troubleshooting and resolving technical issues encountered with pharmacy equipment or software systems.
- Provided compassionate care for patients experiencing financial hardship by assisting them in navigating available resources and discount programs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
Certificate - Pharmacy Technician
Emily Griffith Technical College
Denver Co06.2007
High School Diploma -
Life Skills of Denver
Denver Co05.2004
Skills
- Medication dispensing
- HIPAA compliance
- Labeling accuracy
- Insurance verification
- Pharmaceutical calculations
- Drug inventory control
- Insurance billing
- Drug classification
- Pharmacy law compliance
- Dosage form preparation
- Proper labeling
- Pharmacy operations
- Medication storage
- Team collaboration
- Problem-solving skills
- Answering customer questions
- Stocking shelves
- Prescription filling
- Patient confidentiality
- Confidentiality and HIPAA
- HIPAA
- Medication labels
- Interpreting and processing medication orders
- Healthcare regulations
- Drug inventory management
- Verifying orders
- Receiving incoming supplies
- Supply restocking
- Processing payments
- Proper labeling procedures
- Resolving customer issues
- Ordering and stocking medications
- Labeling prescriptions
- Supporting pharmacy operations
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Reliability
- Prescription filling and labeling
- Excellent communication
- Critical thinking
- Organizational skills
- Typing skills
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Dispensing medications
- Detail-oriented
- Prioritization and organization
- Recordkeeping and documentation
- Decision-making
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Registered Pharmacy Technician
Gateway Community Health Center
10.2018 - Current
Registered Certified Pharmacy Technician
Laredo Medical Center
07.2018 - 10.2018
Registered Certified Pharmacy Technician
Walmart
11.2007 - 06.2018
Certificate - Pharmacy Technician
Emily Griffith Technical College
High School Diploma -
Life Skills of Denver
Similar Profiles
Erika MendozaErika Mendoza
Controller at Gateway Community Health Center, Inc.Controller at Gateway Community Health Center, Inc.
Kahyla M. CasarezKahyla M. Casarez
Pharmacy Technician at Gateway Community Health CenterPharmacy Technician at Gateway Community Health Center
Alexandra HeardAlexandra Heard
Registered Dental Assistant at Gateway Community Health CenterRegistered Dental Assistant at Gateway Community Health Center
Kevin AlvarezKevin Alvarez
Server at Texas RoadhouseServer at Texas Roadhouse
Pete Guevara IIIPete Guevara III
Operator Helper at Shoreline ServicesOperator Helper at Shoreline Services