Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

GRACIELA ARREOLA LUVIANO

Querétaro,CHP
GRACIELA  ARREOLA LUVIANO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level recepcionist position. Ready to help team achieve company goals. Enthusiastic assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of assistant and training in customer service . Motivated to learn, grow and excel in . Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic recepcionist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of assistant and training in costume service. Motivated to learn, grow and excel in Huawei Company.

Overview

11
years of professional experience
3
years of post-secondary education

Work History

AUXILIARY POLICE OF MEXICO CITY
CDMX

BILINGUAL ASSISTANT MANAGER
06.2016 - 03.2021

Job overview

  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Monitored company inventory to keep stock levels and databases updated.
  • Carried out day-to-day duties accurately and efficiently.
  • Increased customer satisfaction by resolving issues.
  • Handle calls per day to address customer inquiries and concerns.

TELEVISA , CHAPULTEPEC
CDMX

BILINGUAL RECEPTIONIST HELPER
08.2012 - 02.2016

Job overview

  • Used coordination and planning skills to achieve results according to schedule.
  • Collaborated with team members to achieve target results.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

ORIFLAME, COSMETICOS SUECOS
CDMX

RECEPTIONIST aND CUSTOMER SERVICE
03.2009 - 02.2012

Job overview

  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Received and routed business correspondence to correct departments and staff members.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Scheduled office meetings and client appointments for staff teams.

Education

COYOTL UNIVERSITY STUDIES CENTER
COYOACÁN, CDMX

LIC. BUSINESS ADMINISTRATION from COYOACÁN
04.2014 - 03.2017

University Overview

TEC MILENIO
TEC MILENIO

MASTER oF COMMERCE AND INTERNATIONAL BUSINESS from FERRERIA
07.2020

University Overview

Skills

Bilingual Spanish/English

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Timeline

TEC MILENIO
MASTER oF COMMERCE AND INTERNATIONAL BUSINESS from FERRERIA
07.2020
BILINGUAL ASSISTANT MANAGER
AUXILIARY POLICE OF MEXICO CITY
06.2016 - 03.2021
COYOTL UNIVERSITY STUDIES CENTER
LIC. BUSINESS ADMINISTRATION from COYOACÁN
04.2014 - 03.2017
BILINGUAL RECEPTIONIST HELPER
TELEVISA , CHAPULTEPEC
08.2012 - 02.2016
RECEPTIONIST aND CUSTOMER SERVICE
ORIFLAME, COSMETICOS SUECOS
03.2009 - 02.2012
GRACIELA ARREOLA LUVIANO