Guadalupe Olivas Medrano

Dynamic Customer Service Representative with a proven track record at J&D Restaurants, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Skilled in data entry and problem resolution, I consistently improved user experience by efficiently handling escalated calls and ensuring thorough follow-up on customer interactions.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.