Guillermo Buenrostro Arzaluz
Tlalnepantla, Edo. Mex.
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experienced Butler Services with over 8 years of experience in Hospitality. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
20
20
years of professional experience
Work History
Butler Services
St. Regis Mexico City Hotel
Mexico City
05.2013 - 10.2021
- Participated in team-building activities to enhance working relationships.
- Worked flexible hours; night, weekend, and holiday shifts.
- Led projects and analyzed data to identify opportunities for improvement.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
Cook
Danielle e Riccardo Ristorante
Montevarchi
05.2011 - 09.2021
- Ordered and received products and supplies to stock kitchen areas.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Cook
Jefe Pancho Restaurat, Bar & Grill
Naucalpan, Edo Mex
10.2011 - 12.2012
- Ordered and received products and supplies to stock kitchen areas.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Education
Associate of Arts - Hospitality Administration And Management
Universidad Del Valle De México
Mexico City12.2013
Skills
- Guest Services Agent
Timeline
Butler Services
St. Regis Mexico City Hotel
05.2013 - 10.2021
Cook
Jefe Pancho Restaurat, Bar & Grill
10.2011 - 12.2012
Cook
Danielle e Riccardo Ristorante
05.2011 - 09.2021
Associate of Arts - Hospitality Administration And Management
Universidad Del Valle De México