Guillermo Elias
Douglas, Arizona,AZ
Summary
Dynamic professional with a proven track record at Southern Az Distributing, excelling in customer relationship building and strategic sales enhancements. Mastered customer service and product knowledge, leading to significant sales growth. Achieved commendable safe driving records and inventory management, ensuring customer satisfaction and loyalty. Demonstrates exceptional relationship selling and teamwork, contributing to company success.
Overview
10
10
years of professional experience
Work History
Salesperson
Southern Az Distributing
09.2019 - 01.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Implemented effective sales strategies to maximize revenue generation.
- Informed customers of promotions to increase sales productivity and volume.
Driver
Southern Az Distributing
06.2015 - 09.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Merchandiser
Southern Az Distributing
12.2014 - 06.2015
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Improved product visibility by strategically organizing merchandise on showroom floors.
Education
No Degree - Business Administration
UNIDEP
Agua Prieta, Sonora, Mexico MexicoHigh School Diploma -
CAS High School
Douglas, Az05-2005
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Product description
- Complaint handling
- Relationship selling
- Cross-selling products and services
- Reference selling
- Door-to-door sales
Languages
Spanish
Advanced (C1)
English
Advanced (C1)
Timeline
Salesperson
Southern Az Distributing
09.2019 - 01.2025
Driver
Southern Az Distributing
06.2015 - 09.2019
Merchandiser
Southern Az Distributing
12.2014 - 06.2015
No Degree - Business Administration
UNIDEP
High School Diploma -
CAS High School
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